Public bug reported:
Now running 13.04 neither headphone jack functions. Inserting
headphones to either port mutes the computer speakers and audio over
hdmi work. Issue is limited to the headphone jacks. These worked in
12.10 before the upgrade. I'm not sure if they ever worked on 13.04 as
I just tried them recently.
The sound is not muted nor turned down. I have checked the master sound
volumes and nothing added sound.
There is a strange behavior difference between inserting the headphone
and removing in Chrome vs Firefox.
Chrome:
Insert headphone: sound disappears from main speakers (as expected), but no
sound from headphones - volume level indicator stays at 100% when trying to
turn up the volume (as expected)
Remove headphone: sound return to main speakers at 100%
Firefox:
Insert headphones: sound disappears from main speakers (as expected), but no
sound from headphones - volume level sometimes will change sometimes stays the
same.
Remove headphone: sound does not return to main speakers - sometimes 0%
sound level sometimes muted or never returns until Firefox is closed.
ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.8.0-13.23-generic 3.8.3
Uname: Linux 3.8.0-13-generic x86_64
ApportVersion: 2.9.2-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: jonathan 3072 F.... pulseaudio
jonathan 8404 F.... alsamixer
/dev/snd/controlC0: jonathan 3072 F.... pulseaudio
Date: Fri Mar 22 11:40:49 2013
EcryptfsInUse: Yes
InstallationDate: Installed on 2012-08-17 (217 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64
(20120425)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic_1 failed
Symptom_Card: Built-in Audio - HD-Audio Generic
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: jonathan 3072 F.... pulseaudio
jonathan 8404 F.... alsamixer
/dev/snd/controlC0: jonathan 3072 F.... pulseaudio
Symptom_Jack: Black Headphone Out, Front
Symptom_Type: No sound at all
Title: [HP Pavilion dv6 Notebook PC, IDT 92HD81B1X5, Black Headphone Out,
Front] No sound at all
UpgradeStatus: Upgraded to raring on 2013-03-12 (10 days ago)
dmi.bios.date: 09/13/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.21
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 358D
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 33.18
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnHewlett-Packard:bvrF.21:bd09/13/2011:svnHewlett-Packard:pnHPPaviliondv6NotebookPC:pvr058D110000244620001620100:rvnHewlett-Packard:rn358D:rvr33.18:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion dv6 Notebook PC
dmi.product.version: 058D110000244620001620100
dmi.sys.vendor: Hewlett-Packard
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug raring
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https://bugs.launchpad.net/bugs/1158909
Title:
[HP Pavilion dv6 Notebook PC, IDT 92HD81B1X5, Black Headphone Out,
Front] No sound at all
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