May you have a very good day sir Michael Nagel, thank you very much for your quick response, I clarify that I have very vague notions regarding the management of the pc, you have much reason in this comment: "site" (Unfortunately this type of problems occur more often than they should, and although it might actually be a problem with Simple Scan, in our experience, most times not.) because I say?, i was looking in the ubuntu repositories and my surprise, clarified that if I was charged another scanner program, this would bring a conflict, then uninstall one of the programs and it worked perfectly, previously at another time I've used it with some previous conflicts, (devido the above) but started very well, and I managed to work perfectly with simple scan. I am very grateful and I learned more in this PC world. I send away right through the warm greetings and apologies if something is badly written degas the use of a translator, because I do not speak English, only Spanish.
2013/3/4 Michael Nagel <ubu...@nailor.devzero.de>: > ============================================================== > Hi there, > > thank you for filing this bug and showing your interest in Simple Scan! > > This seems to be a Hardware Issue, i.e. Simple Scan does not support > your scanner perfectly -- or possibly not at all. > > Unfortunately such problems happen more often then they should, and while it > might indeed be a problem with Simple Scan, in our experience, most of the > time it is not. > This is why we prepared a check-list at [1] that will let you find out > whether or not it really is a problem with Simple Scan and what your options > are in either case. > > Please read that list and tell us how you decided to proceed. I will set > this bug to "Incomplete", so a friendly robot will expire this bug in 60 > days if you do not respond. However, we would really prefer to hear back > from you! > > Best Regards > Michael > > [1] https://help.ubuntu.com/community/SimpleScanHardwareIssues > ============================================================== > > please check with xsane/scanimage > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1133804 > > Title: > Not completely finished scanning and then fails > > Status in “simple-scan” package in Ubuntu: > New > > Bug description: > I have a scanner BENQ plane, another time I could not start the > scanner, but then it worked, but this time, the process is that it > starts scanning and stops in the middle of the process and stays > there, producing that error pops ad I restarted the computer and the > scanner several times and the problem persists. > > ProblemType: Bug > DistroRelease: Ubuntu 11.10 > Package: simple-scan 3.2.1-0ubuntu1~oneiric1 > ProcVersionSignature: Ubuntu 3.0.0-30.47-generic 3.0.57 > Uname: Linux 3.0.0-30-generic i686 > NonfreeKernelModules: nvidia > ApportVersion: 1.23-0ubuntu4.1 > Architecture: i386 > Date: Tue Feb 26 21:54:09 2013 > DriverPackageVersions: > libsane 1.0.22-2ubuntu2 > libsane-extras 1.0.22.2 > hplip 3.11.7-1ubuntu3.1 > hpoj N/A > InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012) > Lsusb: > Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub > Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub > Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub > Bus 003 Device 002: ID 043d:0079 Lexmark International, Inc. InkJet Color > Printer > Bus 002 Device 013: ID 04a5:20fc Acer Peripherals Inc. (now BenQ Corp.) > Benq 5000 > MachineType: ECS M863 > ProcEnviron: > LANGUAGE=es_AR:es > PATH=(custom, no user) > LANG=es_AR.UTF-8 > SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-30-generic > root=UUID=a9a8d556-3d99-4561-a994-716786e22b3c ro recovery nomodeset > SourcePackage: simple-scan > UpgradeStatus: Upgraded to oneiric on 2012-12-19 (69 days ago) > dmi.bios.date: 05/21/2004 > dmi.bios.vendor: American Megatrends Inc. > dmi.bios.version: 080010 > dmi.board.name: M863 > dmi.board.vendor: ECS > dmi.board.version: 1.0 > dmi.chassis.asset.tag: 0123ABC > dmi.chassis.type: 3 > dmi.chassis.vendor: ECS > dmi.chassis.version: 1.0 > dmi.modalias: > dmi:bvnAmericanMegatrendsInc.:bvr080010:bd05/21/2004:svnECS:pnM863:pvr1.0:rvnECS:rnM863:rvr1.0:cvnECS:ct3:cvr1.0: > dmi.product.name: M863 > dmi.product.version: 1.0 > dmi.sys.vendor: ECS > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1133804/+subscriptions -- SILVIO -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1133804 Title: Not completely finished scanning and then fails To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1133804/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
