>From the syslog

Jun 15 21:42:27 paul-Latitude-E6420 NetworkManager[1002]: <info> Internal IP4 
DNS: 172.23.170.10
Jun 15 21:42:27 paul-Latitude-E6420 NetworkManager[1002]: <info> Internal IP4 
DNS: 172.23.4.10
Jun 15 21:42:27 paul-Latitude-E6420 NetworkManager[1002]: <info> DNS Domain: 
'topcon.com'
[...]
Jun 15 21:42:28 paul-Latitude-E6420 dnsmasq[4897]: using nameserver 
192.168.1.254#53
Jun 15 21:42:28 paul-Latitude-E6420 dnsmasq[4897]: using nameserver 
172.23.170.10#53 for domain 0.168.192.in-addr.arpa
Jun 15 21:42:28 paul-Latitude-E6420 dnsmasq[4897]: using nameserver 
172.23.170.10#53 for domain 16.172.in-addr.arpa
Jun 15 21:42:28 paul-Latitude-E6420 dnsmasq[4897]: using nameserver 
172.23.170.10#53 for domain 10.in-addr.arpa
Jun 15 21:42:28 paul-Latitude-E6420 dnsmasq[4897]: using nameserver 
172.23.170.10#53 for domain 254.169.in-addr.arpa
Jun 15 21:42:28 paul-Latitude-E6420 dnsmasq[4897]: using nameserver 
172.23.170.10#53 for domain 23.172.in-addr.arpa
Jun 15 21:42:28 paul-Latitude-E6420 dnsmasq[4897]: using nameserver 
172.23.170.10#53 for domain topcon.com

Notice that only the first nameserver address is used. This is bug
#1072899. As a result of this, if 172.23.170.10 is down 172.23.4.10
won't be tried.

Was the first nameserver nonresponsive when this report was originally
filed? That along with bug #1072899 would explain the malfunction
originally reported.

** Changed in: network-manager-vpnc (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1013646

Title:
  VPN connected but private-network names cannot be resolved; bypassing
  the local forwarding nameserver fixes it

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