Public bug reported:
I have two laptops with 12.04 which both printed perfectly to epson
stylus photo r800. After upgrade, both fail in the same way. The
printers are recognised and loaded. But when a print command is sent, or
ink level status query via mtink is made, the request never completes.
"Processing 17%". Mtink reports error communicating with device after
some time.
(REMOVE USB)
Nov 3 22:51:07 flowers kernel: [ 1208.067097] usb 2-2: USB disconnect, device
number 2
Nov 3 22:51:07 flowers kernel: [ 1208.067482] usblp0: removed
Nov 3 22:51:07 flowers udev-configure-printer: remove
/devices/pci0000:00/0000:00:1d.7/usb2/2-2
(INSERT USB)
Nov 3 22:51:14 flowers kernel: [ 1215.232211] usb 2-2: new high-speed USB
device number 4 using ehci_hcd
Nov 3 22:51:14 flowers kernel: [ 1215.393022] usb 2-2: New USB device found,
idVendor=04b8, idProduct=0007
Nov 3 22:51:14 flowers kernel: [ 1215.393033] usb 2-2: New USB device strings:
Mfr=1, Product=2, SerialNumber=3
Nov 3 22:51:14 flowers kernel: [ 1215.393042] usb 2-2: Product: USB2.0 Printer
(Hi-speed)
Nov 3 22:51:14 flowers kernel: [ 1215.393049] usb 2-2: Manufacturer: EPSON
Nov 3 22:51:14 flowers kernel: [ 1215.393055] usb 2-2: SerialNumber:
HN0100912251742080
Nov 3 22:51:14 flowers kernel: [ 1215.402867] usblp 2-2:1.0: usblp0: USB
Bidirectional printer dev 4 if 0 alt 0 proto 2 vid 0x04B8 pid 0x0007
Nov 3 22:51:14 flowers mtp-probe: checking bus 2, device 4:
"/sys/devices/pci0000:00/0000:00:1d.7/usb2/2-2"
Nov 3 22:51:14 flowers mtp-probe: bus: 2, device: 4 was not an MTP device
Nov 3 22:51:14 flowers udev-configure-printer: add
/devices/pci0000:00/0000:00:1d.7/usb2/2-2/2-2:1.0
Nov 3 22:51:14 flowers udev-configure-printer: device devpath is
/devices/pci0000:00/0000:00:1d.7/usb2/2-2
Nov 3 22:51:14 flowers udev-configure-printer: MFG:EPSON MDL:Stylus Photo R800
SERN:- serial:HN0100912251742080
Nov 3 22:51:15 flowers kernel: [ 1216.543361] usblp0: removed
Nov 3 22:51:15 flowers kernel: [ 1216.565745] usblp 2-2:1.0: usblp0: USB
Bidirectional printer dev 4 if 0 alt 0 proto 2 vid 0x04B8 pid 0x0007
Nov 3 22:51:16 flowers udev-configure-printer: URI contains USB serial number
Nov 3 22:51:16 flowers udev-configure-printer: URI match:
usb://EPSON/Stylus%20Photo%20R800?serial=HN0100912251742080
Nov 3 22:51:16 flowers udev-configure-printer: URI of detected printer:
usb://EPSON/Stylus%20Photo%20R800?serial=HN0100912251742080, normalized: epson
stylus photo r800 serial hn0100912251742080
Nov 3 22:51:16 flowers udev-configure-printer: URI of print queue:
usb://EPSON/Stylus%20Photo%20R800?serial=HN0100912251742080, normalized: epson
stylus photo r800 serial hn0100912251742080
Nov 3 22:51:16 flowers udev-configure-printer: Queue
ipp://localhost:631/printers/Stylus-Photo-R800 has matching device URI
lsmod | grep usb
usblp 17892 0
usbhid 46094 0
hid 82340 2 hid_generic,usbhid
lsusb
Bus 002 Device 004: ID 04b8:0007 Seiko Epson Corp. Printer
Bus 002 Device 003: ID 05a9:2640 OmniVision Technologies, Inc. OV2640 Webcam
Bus 003 Device 002: ID 0a5c:4500 Broadcom Corp. BCM2046B1 USB 2.0 Hub (part of
BCM2046 Bluetooth)
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 003: ID 0a5c:4502 Broadcom Corp. Keyboard (Boot Interface
Subclass)
Bus 003 Device 004: ID 0a5c:4503 Broadcom Corp. Mouse (Boot Interface Subclass)
ls -l /dev/usb/lp* /dev/bus/usb/*/*
crw-rw-r-- 1 root root 189, 0 Nov 3 22:31 /dev/bus/usb/001/001
crw-rw-r-- 1 root root 189, 128 Nov 3 22:31 /dev/bus/usb/002/001
crw-rw-r-- 1 root root 189, 130 Nov 3 22:31 /dev/bus/usb/002/003
crw-rw-r-- 1 root lp 189, 131 Nov 3 22:51 /dev/bus/usb/002/004
crw-rw-r-- 1 root root 189, 256 Nov 3 22:31 /dev/bus/usb/003/001
crw-rw-r-- 1 root root 189, 257 Nov 3 22:31 /dev/bus/usb/003/002
crw-rw-r-- 1 root root 189, 258 Nov 3 22:31 /dev/bus/usb/003/003
crw-rw-r-- 1 root root 189, 259 Nov 3 22:31 /dev/bus/usb/003/004
crw-rw-r-- 1 root root 189, 384 Nov 3 22:31 /dev/bus/usb/004/001
crw-rw-r-- 1 root root 189, 512 Nov 3 22:31 /dev/bus/usb/005/001
crw-rw-r-- 1 root root 189, 640 Nov 3 22:31 /dev/bus/usb/006/001
crw-rw-r-- 1 root root 189, 768 Nov 3 22:31 /dev/bus/usb/007/001
crw-rw---- 1 root lp 180, 0 Nov 3 22:51 /dev/usb/lp0
lpinfo -v
network ipp
direct hp
network ipps
network socket
network https
network ipp14
network http
direct usb://EPSON/Stylus%20Photo%20R800?serial=HN0100912251742080
network beh
network lpd
direct hpfax
network smb
dpkg -l | egrep -e "cups|guten" | awk '{ print $2 " "$3 " " $4 }'
bluez-cups 4.101-0ubuntu6 i386
cups 1.6.1-0ubuntu11 i386
cups-bsd 1.6.1-0ubuntu11 i386
cups-client 1.6.1-0ubuntu11 i386
cups-common 1.6.1-0ubuntu11 all
cups-filters 1.0.24-2 i386
cups-ppdc 1.6.1-0ubuntu11 i386
ghostscript-cups 9.06~dfsg-0ubuntu4 i386
gutenprint-locales 5.2.9-1ubuntu1 all
libcups2:i386 1.6.1-0ubuntu11 i386
libcupscgi1:i386 1.6.1-0ubuntu11 i386
libcupsdriver1:i386 1.5.3-0ubuntu4 i386
libcupsfilters1:i386 1.0.24-2 i386
libcupsimage2:i386 1.6.1-0ubuntu11 i386
libcupsmime1:i386 1.6.1-0ubuntu11 i386
libcupsppdc1:i386 1.6.1-0ubuntu11 i386
libgnomecups1.0-1 0.2.3-5ubuntu1 i386
libgutenprint2 5.2.9-1ubuntu1 i386
printer-driver-gutenprint 5.2.9-1ubuntu1 i386
printer-driver-hpcups 3.12.6-3ubuntu4 i386
python-cups 1.9.62-0ubuntu1 i386
python-cupshelpers 1.3.11+20120807-0ubuntu10 all
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Attachment added: "print test page cups output"
https://bugs.launchpad.net/bugs/1074759/+attachment/3423008/+files/printdebug.txt
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https://bugs.launchpad.net/bugs/1074759
Title:
epson stylus photo r800 fails print after 12.10 Quantal Quetzal
upgrade
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