Hal, thank you for reporting this and helping make Ubuntu better. Could you please plug in the USB camera into your PC, unplug all other USB devices, execute the following at a terminal, and post the results to this report: lsusb
As well, could you please confirm this issue exists with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ . If the issue remains, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report: apport-collect -p linux <replace-with-bug-number> Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested and remove the tag: needs-upstream-testing This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the text: needs-upstream-testing If this bug is fixed in the mainline kernel, please add the following tags: kernel-fixed-upstream kernel-fixed-upstream-VERSION-NUMBER where VERSION-NUMBER is the version number of the kernel you tested. If the mainline kernel does not fix this bug, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-VERSION-NUMBER If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags: kernel-unable-to-test-upstream kernel-unable-to-test-upstream-VERSION-NUMBER Please let us know your results. Thank you for your understanding. ** Tags added: needs-upstream-testing ** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1067079 Title: Unable to connect Hedcamz HEDCAM HD video cameras via USB To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1067079/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
