Ubuntu 12.04 with all the latest updates.

I have the same problem with the following product:
http://www.hedcamz.com/cameras/hedcam/hedcam-wide

Please would someone kindly reopen this ticket?

I attach the files from the DebuggingHardwareDetection article.

** Attachment added: "Logs requested in 
https://wiki.ubuntu.com/DebuggingHardwareDetection";
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/913567/+attachment/3398693/+files/DebuggingHardwareDetection.zip

** Changed in: linux (Ubuntu)
       Status: Expired => New

** Summary changed:

- Connecting VuPoint Magic Wand produces errors
+ Unable to connect VuPoint Magic Wand and Hedcamz HEDCAM HD video cameras

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https://bugs.launchpad.net/bugs/913567

Title:
  Unable to connect VuPoint Magic Wand and Hedcamz HEDCAM HD video
  cameras

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