Public bug reported:
This is quantal 64-bit.
I have an HP Photosmart C310 scanner/printer, which was working properly
both for printing and scanning, until the most recent hplip upgrade. As
far as I can tell printing is working, but the hplip Device Manager,
under Print Settings > General, does not recognize the duplexer, and
will not let me check the item to show it is installed.
Attempting to scan with xsane, either through the device manager, or
directly with xsane, produces the following error:
Failed to open device
'hpaio://net/Photosmart_Prem_C310_series?ip=192.168.2.110'
The ip number is correct. I removed and reinstalled the printer, and
also tried connecting with a USB cable instead of wireless, but I get
the same errors. All of this works correctly in Precise.
Version installed in quantal (does not work): 3.12.6-3ubuntu1
Version that does work in Precise: 3.12.2-1ubuntu3.1
** Affects: hplip (Ubuntu)
Importance: Undecided
Status: New
** Tags: hplip xsane
** Description changed:
This is quantal 64-bit.
- I have an HO Photosmart C310 scanner/printer, which was working properly
+ I have an HP Photosmart C310 scanner/printer, which was working properly
both for printing and scanning, until the most recent hplip upgrade. As
far as I can tell printing is working, but the hplip Device Manager,
under Print Settings > General, does not recognize the duplexer, and
will not let me check the item to show it is installed.
Attempting to scan with xsane, either through the device manager, or
directly with xsane, produces the following error:
Failed to open device
'hpaio://net/Photosmart_Prem_C310_series?ip=192.168.2.110'
The ip number is correct. I removed and reinstalled the printer, and
also tried connecting with a USB cable instead of wireless, but I get
the same errors. All of this works correctly in Precise.
Version installed in quantal (does not work): 3.12.6-3ubuntu1
Version that does work in Precise: 3.12.2-1ubuntu3.1
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https://bugs.launchpad.net/bugs/1055903
Title:
hplip duplexer problem and scanner does not work
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