Hi,
Thanks for reporting the issue in HPLIP. Can you do following things.
1)Run in terminal : $ lsusb
(It will display one device as Hewlett-Packard.)
e.g. Bus 001 Device 002: ID 03f0:002a Hewlett-Packard
2) Now Run in teminal : $ lsusb -d 03f0:002a -v
If bNumInterfaces = 1, then smart install feature is still enabled in the
device. We are in the process of integrating the smartinstall disable code in
HPLIP however in the meanwhile to disable this you need to have a windows
machine and can follow the below steps.
1. Download the Full Driver for Windows from www.hp.com
2. Run the exe, extract it to a folder.
3. Go to extracted folder/UTIL directory
4. Connect your device.
5. Run SIUtility.exe and follow the wizard to disable the feature.
=> Download and install the latest HPLIP release from
http://hplipopensource.com/hplip-web/install/install/index.html
(automatic) or http://hplipopensource.com/hplip-
web/install/manual/index.html (manual if automatic does not work)
=> Reconfigure print queue with the commands in the terminal mentioned below.
=> system-config-printer (remove all print queues)
=> su -c "hp-plugin" (This will download right plugin)
=> hp-setup (It should not be run in a root mode. This command is adding
print queue, make sure you select ppd name having "-ps" or "hpcups" substring)
=>Try printing now.
If problem does not get solved then please run following command to capture the
logs and send the logs.
$su -c "hp-logcapture"
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You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1039346
Title:
usb-modeswitch data for the HP LaserJet Professional P1102w
To manage notifications about this bug go to:
https://bugs.launchpad.net/hplip/+bug/1039346/+subscriptions
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