@Benajmin,

Unfortunately your attitude exemplifies the problem.

I don't know how you define community, but Launchpad and all the people
posting here (and on the related bugs) are an obvious part of the
community of Ubuntu users. As are journalists, bloggers, and managers of
such sites as Distrowatch. Your blatant disrespect for all of these --
while at the same time claiming victory! -- is a sure sign of being out-
of-touch, and ultimately failing.

What happened is that the Unity team has surrounded itself with yes-men,
contributers who are pre-selected for supporting the decisions, and so
for insiders there is an illusion that everything is great.

This was the core of my argument with Shuttleworth: he really dislikes
my using the terms "insider" vs. "outsider" in discussing the Unity and
Ubuntu community, but statements such as yours, Benjamin, make it
crystal clear that these terms have legs.

Look, people like me are  never going to be "insiders." I'm too busy
with other things (mostly in free software) to join all the internal
mailing lists and discussions. But I depend on Ubuntu for myself and
many of my clients, and I evalute, blog and proseltyze where
appropriate. And, of course, I open bugs, and follow through on them,
which I personally think is a very, very important community
contribution, and I'm constantly exaspertated by how flippantly these
bugs are closed.

It's your decision to push people like me to the "outside." We're
sensationalists? We flip flop? Well, OK, but we're your community, and
we're the key to your ongoing success... or eventual failure. Ignore us
at your own risk.

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https://bugs.launchpad.net/bugs/882274

Title:
  Community engagement is broken

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