apport information ** Tags added: apport-collected
** Description changed: SRU justification: Impact: Missing ID causes hardware not to be supported. Fix: Add ID Testcase: see below A GNU/Linux company is distributing hardware USB 56k modems with a Conexant CX93010 chipset. It uses module: cdc_acm These are not supported in Ubuntu 12.04 or any prior version, though the kernel module changes required to get it to work are trivial, see http://ubuntuforums.org/showthread.php?p=3684574 root@xxxxx:~# lsb_release -rd Description: Ubuntu 12.04 Release: 12.04 root@xxxxx:~# lsusb | grep Conex Bus 002 Device 010: ID 0572:1340 Conexant Systems (Rockwell), Inc. Ubuntu 12.04 with latest updates on plug in of this device gives dmesg entries as follows: [ 1440.905539] usb 2-1.1: USB disconnect, device number 9 [ 1444.687438] usb 2-1.1: new full speed USB device number 10 using ehci_hcd [ 1444.801001] cdc_acm 2-1.1:1.0: Zero length descriptor references [ 1444.801021] cdc_acm: probe of 2-1.1:1.0 failed with error -22 root@xxxxx:~# ls -al /dev/ttyACM* ls: cannot access /dev/ttyACM*: No such file or directory + --- + AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. + ApportVersion: 2.0.1-0ubuntu5 + Architecture: i386 + ArecordDevices: + **** List of CAPTURE Hardware Devices **** + card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog] + Subdevices: 1/1 + Subdevice #0: subdevice #0 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: ubuntu 3279 F.... pulseaudio + Card0.Amixer.info: + Card hw:0 'Intel'/'HDA Intel at 0xf2a00000 irq 47' + Mixer name : 'Intel Cantiga HDMI' + Components : 'HDA:10ec0268,14c0003c,00100101 HDA:80862802,80860101,00100000' + Controls : 22 + Simple ctrls : 10 + CasperVersion: 1.315 + DistroRelease: Ubuntu 12.04 + LiveMediaBuild: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423) + Package: linux (not installed) + ProcEnviron: + TERM=xterm + PATH=(custom, no user) + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity + ProcVersionSignature: Ubuntu 3.2.0-23.36-generic-pae 3.2.14 + RelatedPackageVersions: + linux-restricted-modules-3.2.0-23-generic-pae N/A + linux-backports-modules-3.2.0-23-generic-pae N/A + linux-firmware 1.79 + RfKill: + 0: phy0: Wireless LAN + Soft blocked: no + Hard blocked: no + SourcePackage: linux + Tags: precise precise + Uname: Linux 3.2.0-23-generic-pae i686 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + dmi.bios.date: 12/01/2009 + dmi.bios.version: 1.07 + dmi.board.name: KHLB0 + dmi.board.version: REFERENCE + dmi.chassis.type: 1 + dmi.chassis.version: N/A + dmi.modalias: dmi:bvn:bvr1.07:bd12/01/2009:svn:pn:pvr:rvn:rnKHLB0:rvrREFERENCE:cvn:ct1:cvrN/A: ** Attachment added: "AcpiTables.txt" https://bugs.launchpad.net/bugs/1017326/+attachment/3203194/+files/AcpiTables.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1017326 Title: Trivial fix; need to add device ID 0572:1340 for USB modem to work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1017326/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
