*** This bug is a duplicate of bug 768237 ***
https://bugs.launchpad.net/bugs/768237
Public bug reported:
I don't know what happened except for the crash message. This happened a
while after a resume from hibernate. The printer is on, but I'm not sure
about he state of cups or the printer. There's a job stuck in the queue
that I can see with the printer applet on the taskbar even after this
crash.
ProblemType: Crash
DistroRelease: Ubuntu 10.04
Package: system-config-printer-gnome 1.2.0+20100408-0ubuntu5.2
ProcVersionSignature: Ubuntu 2.6.32-41.90-generic 2.6.32.59+drm33.24
Uname: Linux 2.6.32-41-generic x86_64
Architecture: amd64
CupsErrorLog:
Date: Tue Jun 19 21:44:06 2012
ExecutablePath: /usr/share/system-config-printer/applet.py
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
InterpreterPath: /usr/bin/python2.6
Lpstat: device for Brother-MFC-7840W: lpd://BRN001BA930D2EC/BINARY_P1
MachineType: Hewlett-Packard HP Pavilion dv6 Notebook PC
PackageArchitecture: all
Papersize: letter
PpdFiles: Brother-MFC-7840W: Brother MFC-7840W BR-Script3 , Postscript-Brother
20101122 (OpenPrinting LSB 3.2)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-41-generic
root=UUID=c1d3ef97-e09e-4499-8fdf-f55f8c7f51cd ro
ProcCmdline: python /usr/share/system-config-printer/applet.py
ProcEnviron:
LANG=en_CA.utf8
SHELL=/bin/bash
PythonArgs: ['/usr/share/system-config-printer/applet.py']
SourcePackage: system-config-printer
Title: applet.py crashed with KeyError in refresh()
UserGroups: adm admin cdrom dialout libvirtd lpadmin plugdev sambashare
dmi.bios.date: 08/31/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.33
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 3627
dmi.board.vendor: Quanta
dmi.board.version: 18.42
dmi.chassis.type: 10
dmi.chassis.vendor: Quanta
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnHewlett-Packard:bvrF.33:bd08/31/2009:svnHewlett-Packard:pnHPPaviliondv6NotebookPC:pvrRev1:rvnQuanta:rn3627:rvr18.42:cvnQuanta:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv6 Notebook PC
dmi.product.version: Rev 1
dmi.sys.vendor: Hewlett-Packard
** Affects: system-config-printer (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-crash lucid
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https://bugs.launchpad.net/bugs/1015388
Title:
applet.py crashed with KeyError in refresh()
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