The problem is certainly valid but it is requesting too large a change
to be considered a "feature request", and it is not a bug (i.e. there is
no programmer error that is preventing the firmware upgrade). See:
https://wiki.ubuntu.com/Bugs/HowToTriage#Feature_Requests

I cannot find any existing package in Ubuntu that can take on this
functionality (i.e. CUPS does not do this and I can't find any dedicated
tools, at least in core Ubuntu packages). That's why I suggested going
to the Brainstorm portion since we'll need help from design as well as
the non-programmers that prowl that section to come up with a design for
Ubuntu software, or more likely, to come up a with a nice organized
effort to pressure Lexmark to give a toolbox for Linux the same way HP
does with hplip.

As to your reference to bug 1, for sure the issue of closed firmware is
a contributing factor. I used to own a Lexmark X9575 that is a brick
under any Linux distro - that and the way its ink started getting
expensive caused me to get a new printer. The second thing I checked for
the new printer (HP Officejet Pro 8500A) was Linux support, after
checking how much the ink cost.

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https://bugs.launchpad.net/bugs/1012375

Title:
  Lexmark printer firmware upgrade

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