The problem is certainly valid but it is requesting too large a change to be considered a "feature request", and it is not a bug (i.e. there is no programmer error that is preventing the firmware upgrade). See: https://wiki.ubuntu.com/Bugs/HowToTriage#Feature_Requests
I cannot find any existing package in Ubuntu that can take on this functionality (i.e. CUPS does not do this and I can't find any dedicated tools, at least in core Ubuntu packages). That's why I suggested going to the Brainstorm portion since we'll need help from design as well as the non-programmers that prowl that section to come up with a design for Ubuntu software, or more likely, to come up a with a nice organized effort to pressure Lexmark to give a toolbox for Linux the same way HP does with hplip. As to your reference to bug 1, for sure the issue of closed firmware is a contributing factor. I used to own a Lexmark X9575 that is a brick under any Linux distro - that and the way its ink started getting expensive caused me to get a new printer. The second thing I checked for the new printer (HP Officejet Pro 8500A) was Linux support, after checking how much the ink cost. --- Ubuntu Bug Squad volunteer triager http://wiki.ubuntu.com/BugSquad -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1012375 Title: Lexmark printer firmware upgrade To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1012375/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs