Public bug reported: Yesterday I purchased BIT.TRIP RUNNER and I ran into several UX problems and bugs:
1) Credit card payment did not work with a mysterious error such as "3DAUTH failed", so I had to pay with PayPal 2) Once the purchase was done, it wasn't at all obvious what the next step was supposed to be. The next day, I figured out that the "Buy" button in the Software Center had now turned into "Install". 3) After a long long time waiting for the apt indexes to update with almost no UI feedback, I got this message: Failed to download repository information Check your Internet connection. W:Failed to fetch https://private-ppa.launchpad.net/commercial-ppa-uploaders/bittriprunner/ubuntu/dists/precise/main/binary-amd64/Packages The requested URL returned error: 401 , W:Failed to fetch https://private-ppa.launchpad.net/commercial-ppa- uploaders/bittriprunner/ubuntu/dists/precise/main/binary-i386/Packages The requested URL returned error: 401 , E:Some index files failed to download. They have been ignored, or old ones used instead. The repository is configured in /etc/apt/sources.list.d like this: deb https://private-ppa.launchpad.net/commercial-ppa- uploaders/bittriprunner/ubuntu precise main #Added by software-center; credentials stored in /etc/apt/auth.conf In /etc/apt/auth.conf, I found these lines (oddly, repeated twice): machine private-ppa.launchpad.net/commercial-ppa-uploaders/bittriprunner/ubuntu login codewiz password PASSWORD_EDITED If I go to the URL with a browser, I cannot authenticate with the provided user and password. ** Affects: software-center (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs