apport information ** Tags added: apport-collected staging
** Description changed: Hello, The soundcard M-Audio Fast Track Ultra (USB2) isn't recognized by the kernel on an XHCI port. Dmesg errors is as follows when plugged: [ 1620.049521] usb 3-1: new high-speed USB device number 2 using xhci_hcd [ 1620.068488] usb 3-1: config 1 interface 3 altsetting 0 bulk endpoint 0x7 has invalid maxpacket 8 [ 1620.068497] usb 3-1: config 1 interface 3 altsetting 0 bulk endpoint 0x87 has invalid maxpacket 8 [ 1620.070044] usb 3-1: ep 0x87 - rounding interval to 32768 microframes, ep desc says 0 microframes [ 1620.070348] xhci_hcd 0000:04:00.0: ERROR: unexpected command completion code 0x11. [ 1620.070363] usb 3-1: can't set config #1, error -22 lsusb shows: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 003: ID 050d:0307 Belkin Components USB 2.0 - 7 ports Hub [FSU307] Bus 002 Device 003: ID 0408:1af1 Quanta Computer, Inc. Bus 001 Device 004: ID 046d:c51b Logitech, Inc. V220 Cordless Optical Mouse for Notebooks Bus 002 Device 004: ID 0763:2080 Midiman M-Audio RunTime DFU aplay -l shows: **** List of PLAYBACK Hardware Devices **** card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: Generic [HD-Audio Generic], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 The version of Ubuntu is: Description: Ubuntu 12.04 LTS Release: 12.04 The Edirol UA-25Ex works on the XHCI port, and the Fast Track Ultra works on same laptop but EHCI port. If there is any other information I can provide, please let me know, Kind Regards, and thanks in advance for any help, Aurélien + --- + AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. + ApportVersion: 2.0.1-0ubuntu8 + Architecture: amd64 + ArecordDevices: + **** List of CAPTURE Hardware Devices **** + card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog] + Subdevices: 1/1 + Subdevice #0: subdevice #0 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC1: blablack 2091 F.... pulseaudio + /dev/snd/controlC0: blablack 2091 F.... pulseaudio + CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found. + Card0.Amixer.info: + Card hw:0 'Intel'/'HDA Intel at 0xd6100000 irq 56' + Mixer name : 'IDT 92HD81B1X5' + Components : 'HDA:111d7605,103c144d,00100402' + Controls : 16 + Simple ctrls : 9 + Card1.Amixer.info: + Card hw:1 'Generic'/'HD-Audio Generic at 0xd6020000 irq 57' + Mixer name : 'ATI R6xx HDMI' + Components : 'HDA:1002aa01,00aa0100,00100200' + Controls : 6 + Simple ctrls : 1 + Card1.Amixer.values: + Simple mixer control 'IEC958',0 + Capabilities: pswitch pswitch-joined penum + Playback channels: Mono + Mono: Playback [on] + DistroRelease: Ubuntu 12.04 + HibernationDevice: RESUME=UUID=c7071663-4b36-408d-a261-39cb574a8323 + InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) + MachineType: Hewlett-Packard HP ENVY 17 Notebook PC + NonfreeKernelModules: wl fglrx + Package: linux (not installed) + ProcFB: 0 VESA VGA + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-25-generic root=UUID=4539004e-2222-4b6f-9817-8b018e510ead ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 3.2.0-25.40-generic 3.2.18 + RelatedPackageVersions: + linux-restricted-modules-3.2.0-25-generic N/A + linux-backports-modules-3.2.0-25-generic N/A + linux-firmware 1.79 + SourcePackage: linux + StagingDrivers: mei + Tags: precise staging precise staging + Uname: Linux 3.2.0-25-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo + dmi.bios.date: 04/07/2011 + dmi.bios.vendor: Hewlett-Packard + dmi.bios.version: F.1D + dmi.board.asset.tag: Base Board Asset Tag + dmi.board.name: 144D + dmi.board.vendor: Hewlett-Packard + dmi.board.version: 65.37 + dmi.chassis.type: 10 + dmi.chassis.vendor: Hewlett-Packard + dmi.chassis.version: N/A + dmi.modalias: dmi:bvnHewlett-Packard:bvrF.1D:bd04/07/2011:svnHewlett-Packard:pnHPENVY17NotebookPC:pvr0490100000241920001620000:rvnHewlett-Packard:rn144D:rvr65.37:cvnHewlett-Packard:ct10:cvrN/A: + dmi.product.name: HP ENVY 17 Notebook PC + dmi.product.version: 0490100000241920001620000 + dmi.sys.vendor: Hewlett-Packard ** Attachment added: "AcpiTables.txt" https://bugs.launchpad.net/bugs/1006011/+attachment/3169318/+files/AcpiTables.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1006011 Title: M-Audio Fast Track Ultra on XHCI isn't recognized To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1006011/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs