Hi Leo,
If its not much of a trouble for you. Can you install hplip-3.12.2
package from its source. We have provided the steps to follow at
http://localhost/web_html/install/manual/distros/ubuntu.html.
After the install please delete the print queues for this printer in
"system-config-printer" and setup the printer using command "hp-setup
-g" and post its output here.
If the issue is still the same we would request to provide us some log
files to analyse this issue. Follow the below steps to get us the log
files
1.Open the file /etc/cups/cupsd.conf in write permissions.
$sudo gedit /etc/cups/cupsd.conf
Change "LogLevel warn" to "LogLevel debug" and below that line add "hpLogLevel
15".
2. Restart the cups
$sudo /etc/init.d/cups restart
3. Empty the syslog file and error_log file.
$ sudo cat /dev/null > /var/log/syslog
$ sudo cat /dev/null > /var/log/cups/error_log
4. Print a test page.
5. Capture the syslog and error_log files
$ sudo cat /var/log/messages > ~/Desktop/syslog.txt
$ sudo cat /var/log/cups/error_log > ~/Desktop/error_log.txt
Attach the files syslog.txt and error_log.txt
6. In /tmp folder you will find files with name starting with hpcups
like, hpcupsfilterc_1.bmp, hpcupsfilterk_1. bmp, hpcups_jobX.out.
Please attach these files too.
Regards,
Goutam Kodu
** Changed in: hplip
Status: New => In Progress
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Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/977457
Title:
hplip in Ubuntu 12.04 beta 2, HP color laserjet 3600 prints wrong
colors
To manage notifications about this bug go to:
https://bugs.launchpad.net/hplip/+bug/977457/+subscriptions
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