Public bug reported: Here is the relevant section of the debug log:
(13:30:34) jabber: Recv (ssl)(438): <?xml version='1.0'?><stream:stream xmlns='jabber:client' xmlns:stream='http://etherx.jabber.org/streams' id='24258d04-fa4b-4383-b717-11ce6bacaa61' from='hyper.to' version='1.0' xml:lang='en'><stream:features><mechanisms xmlns='urn:ietf:params:xml:ns:xmpp-sasl'><mechanism>PLAIN</mechanism><mechanism>SCRAM-SHA-1</mechanism><mechanism>DIGEST-MD5</mechanism></mechanisms><auth xmlns='http://jabber.org/features/iq-auth'/></stream:features> (13:30:34) sasl: sasl_state is -1, failing the mech and trying again (13:30:34) connection: Connection error on 0x7f420cb73110 (reason: 3 description: Server does not use any supported authentication method) The issue is somewhat intermittent, but when it happens it persists for awhile. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: pidgin 1:2.10.2-1ubuntu2 ProcVersionSignature: Ubuntu 3.2.0-20.32-generic 3.2.12 Uname: Linux 3.2.0-20-generic x86_64 ApportVersion: 1.95-0ubuntu1 Architecture: amd64 Date: Fri Apr 6 13:17:48 2012 EcryptfsInUse: Yes InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110426) ProcEnviron: PATH=(custom, user) LANG=en_US.UTF-8 SHELL=/bin/zsh SourcePackage: pidgin UpgradeStatus: Upgraded to precise on 2012-03-09 (28 days ago) ** Affects: pidgin (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug precise -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/975478 Title: Server does not use any supported authentication method To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pidgin/+bug/975478/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs