I propose following solution:

1. add a menu point to grub name "Rescue Mode"
2. boot into an low Runlevel
3. start a dialog-based console program which has following features

-  look for and install updates
-  look at the installation history and remove possible updates (sorted by 
install time)
- show last boot log (parses the syslog for the new syslog start and shows the 
last lines before it.) 
- start networking
  + Show Emergency Information from Ubuntu (lynx without navigation or 
something like this)
  + Rescue Support Channel  (Text based minimal IRC which just joins just the 
#ubuntu-rescue  channel on freenode)

With this even a user which doesn't know anything about the user can get
help/information.

ps: you can also start that menu if the xserver start fails during
booting

-- 
xorg-server 1:1.0.2-0ubuntu10.3 breaks X: "no screens found"
https://launchpad.net/bugs/57153

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