Public bug reported:
I am now unable to print any documents to a Brother MFC-410CN printer,
attached via the network.
This problem presumably surfaced during a past software upgrade, but I
don't know precisely when.
Opening the system-config-printer-gnome tool, the printer is shown with
a red exclamation symbol on its icon. The attached screen shot shows
the ink levels as reported by (presumably) CUPS.
If I attempt to print a document, the document enters and exits the
printer queue and no job errors are reported, but the document doesn't
print.
The printer itself reports all four ink tanks as close to full, and it
is possible to print test pages from the printer. These test pages
prove the presence of ink in all four tanks.
ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: cups 1.5.0-8ubuntu6
ProcVersionSignature: Ubuntu 3.0.0-15.26-generic 3.0.13
Uname: Linux 3.0.0-15-generic x86_64
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
Date: Sat Feb 11 09:38:04 2012
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
Lpstat:
device for Brother-MFC-410CN:
dnssd://Brother%20MFC-410CN%20(BRN_6347A2_P1)._printer._tcp.local/
device for mfc-410cn: socket://192.168.0.2:9100
device for mfc-410cn-appsocket:
dnssd://Brother%20MFC-410CN%20(BRN_6347A2_P1)._pdl-datastream._tcp.local/
MachineType: Gigabyte Technology Co., Ltd. G31M-S2L
Papersize: letter
PpdFiles:
mfc-410cn: Brother MFC-410CN CUPS v1.1
Brother-MFC-410CN: Brother MFC-410CN CUPS v1.1
mfc-410cn-appsocket: Brother MFC-410CN CUPS v1.1
ProcEnviron:
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-15-generic
root=UUID=89de61f8-b854-4250-bc5f-665428596b33 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to oneiric on 2012-02-04 (6 days ago)
dmi.bios.date: 06/05/2008
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F6
dmi.board.name: G31M-S2L
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias:
dmi:bvnAwardSoftwareInternational,Inc.:bvrF6:bd06/05/2008:svnGigabyteTechnologyCo.,Ltd.:pnG31M-S2L:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnG31M-S2L:rvr:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: G31M-S2L
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug oneiric running-unity
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https://bugs.launchpad.net/bugs/930456
Title:
Brother MFC-410CN incorrectly reported as having "no ink left"
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