see bug #827414 as well which was the original bug, could those having the 
issue start nautilus from nautilus and run
"strings /proc/$(pidof gedit)/environ | grep DBUS"

does it list a DBUS_STARTER_ADDRESS? how do you start nautilus and how
do you start gedit from nautilus?

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https://bugs.launchpad.net/bugs/777292

Title:
  doesn't reuse running instance when started from nautilus

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