Apparently, this issue was fixed with a batch of updates earlier today
including empathy 3.2.0.1-0ubuntu1. I still have some audio and video
issues to look into, but it's possible to establish a call now so I'd
consider this bug resolved...
** Changed in: empathy (Ubuntu)
Status: Confirmed => Fix Released
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https://bugs.launchpad.net/bugs/878943
Title:
Empathy fails to start jabber audio and video calls
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