@Matthew (mpt) Hi, it was recently brought to my attention from a few mac users, that Osx 10.7 lion comes with a new and improved auto-backup tool prior to upgrading.
"The first thing the 10.7 installer tells you is to backup your system and even if you do, it makes you a recovery partition." Some reference links with details and pics: http://www.macworld.com/article/161664/2011/08/hands_on_with_lion_recovery_disk_assistant.html http://reviews.cnet.co.uk/software-and-web-apps/how-to-recover-os-x-lion-50004503/ http://maciad.com/news/os-x-lion-recovery-detailed http://osxdaily.com/2011/07/20/upgrading-to-mac-os-x-10-7-lion/ http://drive-recovery-mac.blogspot.com/2011/08/lion-recovery-disk-assistant.html http://www.sinfuliphone.com/showthread.php?t=85170 http://www.macgasm.net/2011/06/13/reinstall-lion-disc/ Ubuntu is still behind in this area... But just recently we saw the inclusion of a very good and easy to use back up tool: Dejadup. More info: http://live.gnome.org/DejaDup Dejadup is even looking to propose installer integration: http://live.gnome.org/DejaDup/Design/Proposal-InstallerIntegration Is time to take advantage of it and continue with plans of further integration with other important components like the "upgrade/update manager". While aiming for a 0% downtime policy should be the goal, Data protection and easy recovery in case of failures or upgrade problems should also become top priority. So to sum the needs that have been identified up till now: -Auto feedback and upgrade report tool (Apport team?) -Upgrade Backup Assistant similar to osx's tool (Dejadup and Upgrade- manager team to handle integration details). -Installer integration of Dejadup also ? -Advise users of alternatives for "testing" new releases first (like live-usb or cd). ** Description changed: Typical bad upgrade user case (forum post): http://ubuntuforums.org/showthread.php?t=1860359 Unusable upgrade pic (unbootable) http://ubuntuforums.org/attachment.php?attachmentid=204320&d=1318627364 [ubuntu] Thread for failed upgrades (huge list within 24 to 48 hours) http://ubuntuforums.org/showthread.php?t=1858475 Lots of angry users with broken computers that need rescue... Yes, that's how bad the situation has become. The friendly Upgrade popup has become a mouse trap for new and unsuspecting users. Warnings and fail-safe alternatives and/or advise should be offered. Specially for users who cant risk having their computers broken (only have 1 OS). Nor have the knowledge, will, time and patience to fix something like this. I think this should be Critical for "Precise" pangolin as the number of users upgrading will be in the Tens if not hundreds of thousands (or millions...), since this will be the new LTS. ===Initial proposal===: - See comment #4: - https://bugs.launchpad.net/ayatana-design/+bug/876146/comments/4 - + See comment #10: + https://bugs.launchpad.net/ayatana-design/+bug/876146/comments/10 ===Other related helpers for the upgrade problem===: -There is no "feedback and reporting tool to count the number of bad upgrades" and their related causes. Users should be able to give immediate feedback after every upgrade (successful or not). "Ubuntu-bug upgrade-report" on startup after an upgrade and a section on launchpad or dedicated site. -Update/upgrade manager should offer an auto-backup wizard to safe guard - important user files to another partition, external storage or online. + important user files to another partition, external storage or online + (See comment #10). -Also separate branches for testing and a better release process/cycle would certainly help diminish the amount of bugs and many upgrade problems as it has been discussed here: http://netsplit.com/2011/09/08/new-ubuntu-release-process/ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/876146 Title: Upgrading Ubuntu is risky (unusable or unbootable PC). The Upgrade Popup does not warn of the risks or offers fail-safe alternatives. This is a mouse trap for unsuspecting users. To manage notifications about this bug go to: https://bugs.launchpad.net/null/+bug/876146/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
