Public bug reported: Hi, I'm using a Gateway MX3414 Laptop which features a HL-DT-ST DVD-RW GWA-4082N Drive. Installation of Ubuntu works fine. Mounting of CD/DVD's with data already on them also works completely. When I place a blank disc in the drive, Ubuntu recognizes that the disk is blank and pops up a dialog box asking me if I'd like to burn a data or audio disk, as it is supposed to.
However, about 1 second later, the system normally "forgets" that the disk is there. The icon of the blank disk disappears from the desktop, and the dialog box disappears if it has not been closed. Any attempts to access the disk fail, including attempting to write to it anyway. I say "normally" above because, on rare occasion, the disk does not "disappear" after about a second, and I can burn data or audio to it as would be expected. I'm not sure of what logs I should be checking or commands I should be running to give any useful output. ** Affects: Ubuntu Importance: Untriaged Status: Unconfirmed -- Cannot Burn CD/DVD on HL-DT-ST DVD-RW GWA-4082N https://launchpad.net/bugs/57055 -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs