Public bug reported:
Hi,
My USB external drive disconnects after a while. I get no UI errors,
this happens after a couple hours. This is a recent problem, it may have
been after the last update.
$ cat /proc/version_signature
Ubuntu 2.6.38-11.48-generic 2.6.38.8
Logs:
Aug 28 10:00:09 delta9 kernel: [131157.380105] usb 1-1: new high speed USB
device using ehci_hcd and address 24
Aug 28 10:00:09 delta9 kernel: [131157.514435] scsi10 : usb-storage 1-1:1.0
Aug 28 10:00:10 delta9 kernel: [131158.513010] scsi 10:0:0:0: Direct-Access
Hitachi HTS545050B9A300 PQ: 0 ANSI: 2 CCS
Aug 28 10:00:10 delta9 kernel: [131158.514745] sd 10:0:0:0: Attached scsi
generic sg2 type 0
Aug 28 10:00:10 delta9 kernel: [131158.519092] sd 10:0:0:0: [sdc] 976773168
512-byte logical blocks: (500 GB/465 GiB)
Aug 28 10:00:10 delta9 kernel: [131158.521697] sd 10:0:0:0: [sdc] Write Protect
is off
Aug 28 10:00:10 delta9 kernel: [131158.521707] sd 10:0:0:0: [sdc] Mode Sense:
34 00 00 00
Aug 28 10:00:10 delta9 kernel: [131158.521713] sd 10:0:0:0: [sdc] Assuming
drive cache: write through
Aug 28 10:00:10 delta9 kernel: [131158.524568] sd 10:0:0:0: [sdc] Assuming
drive cache: write through
Aug 28 10:00:10 delta9 kernel: [131158.550933] sdc: sdc1 sdc2
Aug 28 10:00:10 delta9 kernel: [131158.553701] sd 10:0:0:0: [sdc] Assuming
drive cache: write through
Aug 28 10:00:10 delta9 kernel: [131158.553711] sd 10:0:0:0: [sdc] Attached SCSI
disk
Aug 28 10:00:11 delta9 kernel: [131159.246906] EXT3-fs: barriers not enabled
Aug 28 10:00:11 delta9 ntfs-3g[17921]: Version 2010.8.8 external FUSE 28
Aug 28 10:00:11 delta9 ntfs-3g[17921]: Mounted /dev/sdc2 (Read-Write, label "",
NTFS 3.1)
Aug 28 10:00:11 delta9 ntfs-3g[17921]: Cmdline options:
rw,nosuid,nodev,uhelper=udisks,uid=1000,gid=1000,dmask=0077,fmask=0177
Aug 28 10:00:11 delta9 ntfs-3g[17921]: Mount options:
rw,nosuid,nodev,uhelper=udisks,allow_other,nonempty,relatime,fsname=/dev/sdc2,blkdev,blksize=4096,default_permissions
Aug 28 10:00:11 delta9 ntfs-3g[17921]: Global ownership and permissions
enforced, configuration type 1
Aug 28 10:00:22 delta9 kernel: [131170.754960] kjournald starting. Commit
interval 5 seconds
Aug 28 10:00:22 delta9 kernel: [131170.755587] EXT3-fs (sdc1): warning: maximal
mount count reached, running e2fsck is recommended
Aug 28 10:00:22 delta9 kernel: [131170.758692] EXT3-fs (sdc1): using internal
journal
Aug 28 10:00:22 delta9 kernel: [131170.758699] EXT3-fs (sdc1): recovery complete
Aug 28 10:00:22 delta9 kernel: [131170.759315] EXT3-fs (sdc1): mounted
filesystem with ordered data mode
Aug 28 10:01:11 delta9 kernel: [131219.531495] usb 1-1: USB disconnect, address
24
Aug 28 10:01:11 delta9 ntfs-3g[17921]: Unmounting /dev/sdc2 ()
Aug 28 10:01:11 delta9 kernel: [131219.602765] EXT3-fs (sdc1): I/O error while
writing superblock
Aug 28 10:03:15 delta9 kernel: [131343.356113] usb 1-1: new high speed USB
device using ehci_hcd and address 25
Aug 28 10:03:15 delta9 kernel: [131343.495923] scsi11 : usb-storage 1-1:1.0
Aug 28 10:03:16 delta9 kernel: [131344.496923] scsi 11:0:0:0: Direct-Access
Hitachi HTS545050B9A300 PQ: 0 ANSI: 2 CCS
Aug 28 10:03:16 delta9 kernel: [131344.498449] sd 11:0:0:0: Attached scsi
generic sg2 type 0
Aug 28 10:03:16 delta9 kernel: [131344.498618] sd 11:0:0:0: [sdc] 976773168
512-byte logical blocks: (500 GB/465 GiB)
Aug 28 10:03:16 delta9 kernel: [131344.500563] sd 11:0:0:0: [sdc] Write Protect
is off
Aug 28 10:03:16 delta9 kernel: [131344.500573] sd 11:0:0:0: [sdc] Mode Sense:
34 00 00 00
Aug 28 10:03:16 delta9 kernel: [131344.500579] sd 11:0:0:0: [sdc] Assuming
drive cache: write through
Aug 28 10:03:16 delta9 kernel: [131344.502243] sd 11:0:0:0: [sdc] Assuming
drive cache: write through
Aug 28 10:03:16 delta9 kernel: [131344.523129] sdc: sdc1 sdc2
Aug 28 10:03:16 delta9 kernel: [131344.525252] sd 11:0:0:0: [sdc] Assuming
drive cache: write through
Aug 28 10:03:16 delta9 kernel: [131344.525262] sd 11:0:0:0: [sdc] Attached SCSI
disk
Aug 28 10:03:16 delta9 kernel: [131345.039043] EXT3-fs: barriers not enabled
Aug 28 10:03:16 delta9 kernel: [131345.057869] kjournald starting. Commit
interval 5 seconds
Aug 28 10:03:16 delta9 kernel: [131345.058287] EXT3-fs (sdc1): warning: maximal
mount count reached, running e2fsck is recommended
Aug 28 10:03:16 delta9 kernel: [131345.059003] EXT3-fs (sdc1): using internal
journal
Aug 28 10:03:16 delta9 kernel: [131345.059008] EXT3-fs (sdc1): recovery complete
Aug 28 10:03:16 delta9 kernel: [131345.059016] EXT3-fs (sdc1): mounted
filesystem with ordered data mode
Aug 28 10:03:17 delta9 ntfs-3g[18013]: Version 2010.8.8 external FUSE 28
Aug 28 10:03:17 delta9 ntfs-3g[18013]: Mounted /dev/sdc2 (Read-Write, label "",
NTFS 3.1)
Aug 28 10:03:17 delta9 ntfs-3g[18013]: Cmdline options:
rw,nosuid,nodev,uhelper=udisks,uid=1000,gid=1000,dmask=0077,fmask=0177
Aug 28 10:03:17 delta9 ntfs-3g[18013]: Mount options:
rw,nosuid,nodev,uhelper=udisks,allow_other,nonempty,relatime,fsname=/dev/sdc2,blkdev,blksize=4096,default_permissions
Aug 28 10:03:17 delta9 ntfs-3g[18013]: Global ownership and permissions
enforced, configuration type 1
Aug 28 10:15:30 delta9 kernel: [132078.624078] TCP: Peer
86.167.79.54:13764/56370 unexpectedly shrunk window 230366009:230367449
(repaired)
Aug 28 10:15:31 delta9 kernel: [132079.932070] TCP: Peer
86.167.79.54:13764/56370 unexpectedly shrunk window 230366009:230367449
(repaired)
Aug 28 10:15:34 delta9 kernel: [132082.544068] TCP: Peer
86.167.79.54:13764/56370 unexpectedly shrunk window 230366009:230367449
(repaired)
Aug 28 10:15:39 delta9 kernel: [132087.776028] TCP: Peer
86.167.79.54:13764/56370 unexpectedly shrunk window 230366009:230367449
(repaired)
Aug 28 10:15:50 delta9 kernel: [132098.240057] TCP: Peer
86.167.79.54:13764/56370 unexpectedly shrunk window 230366009:230367449
(repaired)
Aug 28 10:16:11 delta9 kernel: [132119.136030] TCP: Peer
86.167.79.54:13764/56370 unexpectedly shrunk window 230366009:230367449
(repaired)
Aug 28 10:17:01 delta9 CRON[18207]: (root) CMD ( cd / && run-parts --report
/etc/cron.hourly)
Aug 28 11:17:02 delta9 CRON[18349]: (root) CMD ( cd / && run-parts --report
/etc/cron.hourly)
Aug 28 11:49:21 delta9 gnome-screensaver-dialog: pam_sm_authenticate: Called
Aug 28 11:49:21 delta9 gnome-screensaver-dialog: pam_sm_authenticate: username
= [grossetti]
Aug 28 12:17:01 delta9 CRON[18423]: (root) CMD ( cd / && run-parts --report
/etc/cron.hourly)
Aug 28 12:45:11 delta9 kernel: [141059.120119] usb 1-1: reset high speed USB
device using ehci_hcd and address 25
Aug 28 12:45:11 delta9 kernel: [141059.232089] usb 1-1: device descriptor
read/64, error -32
Aug 28 12:45:11 delta9 kernel: [141059.448080] usb 1-1: device descriptor
read/64, error -32
Aug 28 12:45:11 delta9 kernel: [141059.664090] usb 1-1: reset high speed USB
device using ehci_hcd and address 25
Aug 28 12:45:11 delta9 kernel: [141059.776089] usb 1-1: device descriptor
read/64, error -32
Aug 28 12:45:11 delta9 kernel: [141059.992098] usb 1-1: device descriptor
read/64, error -32
Aug 28 12:45:12 delta9 kernel: [141060.208100] usb 1-1: reset high speed USB
device using ehci_hcd and address 25
Aug 28 12:45:12 delta9 kernel: [141060.240370] usb 1-1: device descriptor
read/8, error -71
Aug 28 12:45:12 delta9 kernel: [141060.372374] usb 1-1: device descriptor
read/8, error -71
Aug 28 12:45:12 delta9 kernel: [141060.588094] usb 1-1: reset high speed USB
device using ehci_hcd and address 25
Aug 28 12:45:12 delta9 kernel: [141060.620388] usb 1-1: device descriptor
read/8, error -71
Aug 28 12:45:12 delta9 kernel: [141060.752387] usb 1-1: device descriptor
read/8, error -71
Aug 28 12:45:12 delta9 kernel: [141060.856144] usb 1-1: USB disconnect, address
25
Aug 28 12:45:12 delta9 kernel: [141060.856180] sd 11:0:0:0: Device offlined -
not ready after error recovery
Aug 28 12:45:12 delta9 kernel: [141060.856199] sd 11:0:0:0: [sdc] Unhandled
error code
Aug 28 12:45:12 delta9 kernel: [141060.856204] sd 11:0:0:0: [sdc] Result:
hostbyte=DID_ABORT driverbyte=DRIVER_OK
Aug 28 12:45:12 delta9 kernel: [141060.856213] sd 11:0:0:0: [sdc] CDB:
Read(10): 28 00 25 08 65 57 00 00 20 00
Aug 28 12:45:12 delta9 kernel: [141060.856235] end_request: I/O error, dev sdc,
sector 621307223
Aug 28 12:45:12 delta9 ntfs-3g[18013]: Unmounting /dev/sdc2 ()
Aug 28 12:45:12 delta9 kernel: [141061.016065] usb 1-1: new high speed USB
device using ehci_hcd and address 26
Aug 28 12:45:13 delta9 kernel: [141061.128119] usb 1-1: device descriptor
read/64, error -32
Aug 28 12:45:13 delta9 kernel: [141061.344113] usb 1-1: device descriptor
read/64, error -32
Aug 28 12:45:13 delta9 kernel: [141061.560096] usb 1-1: new high speed USB
device using ehci_hcd and address 27
Aug 28 12:45:13 delta9 kernel: [141061.672099] usb 1-1: device descriptor
read/64, error -32
Aug 28 12:45:13 delta9 kernel: [141061.888096] usb 1-1: device descriptor
read/64, error -32
Aug 28 12:45:14 delta9 kernel: [141062.104117] usb 1-1: new high speed USB
device using ehci_hcd and address 28
Aug 28 12:45:14 delta9 kernel: [141062.136401] usb 1-1: device descriptor
read/8, error -71
Aug 28 12:45:14 delta9 kernel: [141062.268279] usb 1-1: device descriptor
read/8, error -71
Aug 28 12:45:14 delta9 kernel: [141062.484066] usb 1-1: new high speed USB
device using ehci_hcd and address 29
Aug 28 12:45:14 delta9 kernel: [141062.516284] usb 1-1: device descriptor
read/8, error -71
Aug 28 12:45:14 delta9 kernel: [141062.648406] usb 1-1: device descriptor
read/8, error -71
Aug 28 12:45:14 delta9 kernel: [141062.752115] hub 1-0:1.0: unable to enumerate
USB device on port 1
Aug 28 12:45:14 delta9 kernel: [141063.020088] usb 2-1: new full speed USB
device using uhci_hcd and address 14
Aug 28 12:45:15 delta9 kernel: [141063.136127] usb 2-1: device descriptor
read/64, error -32
Aug 28 12:45:15 delta9 kernel: [141063.356085] usb 2-1: device descriptor
read/64, error -32
Aug 28 12:45:15 delta9 kernel: [141063.572154] usb 2-1: new full speed USB
device using uhci_hcd and address 15
Aug 28 12:45:15 delta9 kernel: [141063.688077] usb 2-1: device descriptor
read/64, error -32
Aug 28 12:45:15 delta9 kernel: [141063.908094] usb 2-1: device descriptor
read/64, error -32
Aug 28 12:45:16 delta9 kernel: [141064.180089] usb 2-1: new full speed USB
device using uhci_hcd and address 16
Aug 28 12:45:16 delta9 kernel: [141064.210146] usb 2-1: device descriptor
read/8, error -71
Aug 28 12:45:16 delta9 kernel: [141064.338149] usb 2-1: device descriptor
read/8, error -71
Aug 28 12:45:16 delta9 kernel: [141064.552122] usb 2-1: new full speed USB
device using uhci_hcd and address 17
Aug 28 12:45:16 delta9 kernel: [141064.583150] usb 2-1: device descriptor
read/8, error -71
Aug 28 12:45:16 delta9 kernel: [141064.710150] usb 2-1: device descriptor
read/8, error -71
Aug 28 12:45:16 delta9 kernel: [141064.812066] hub 2-0:1.0: unable to enumerate
USB device on port 1
Aug 28 13:16:07 delta9 kernel: [142915.918220] EXT3-fs error (device sdb1):
ext3_get_inode_loc: unable to read inode block - inode=2711561, block=10846210
Aug 28 13:16:07 delta9 kernel: [142915.918618] EXT3-fs (sdb1): I/O error while
writing superblock
Aug 28 13:16:07 delta9 kernel: [142915.918625] EXT3-fs (sdb1): error in
ext3_reserve_inode_write: IO failure
Aug 28 13:16:07 delta9 kernel: [142915.919005] EXT3-fs (sdb1): I/O error while
writing superblock
Aug 28 13:16:12 delta9 kernel: [142921.008162] journal_bmap: journal block not
found at offset 5590 on sdb1
Aug 28 13:16:12 delta9 kernel: [142921.008171] Aborting journal on device sdb1.
Aug 28 13:16:12 delta9 kernel: [142921.008198] JBD: I/O error detected when
updating journal superblock for sdb1.
Aug 28 13:16:44 delta9 kernel: [142952.498016] EXT3-fs (sdb1): error:
ext3_journal_start_sb: Detected aborted journal
Aug 28 13:16:44 delta9 kernel: [142952.498026] EXT3-fs (sdb1): error:
remounting filesystem read-only
ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: linux-image-2.6.38-11-generic 2.6.38-11.48
ProcVersionSignature: Ubuntu 2.6.38-11.48-generic 2.6.38.8
Uname: Linux 2.6.38-11-generic i686
AcpiTables:
Error: command ['gksu', '-D', 'Apport', '--',
'/usr/share/apport/dump_acpi_tables.py'] failed with exit code 1:
(gksu:18887): Gdk-CRITICAL **: IA__gdk_draw_pixbuf: assertion `GDK_IS_DRAWABLE
(drawable)' failed
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: grossetti 4534 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xee400000 irq 49'
Mixer name : 'Analog Devices AD1981'
Components : 'HDA:11d41981,17aa2025,00100200'
Controls : 21
Simple ctrls : 12
Card29.Amixer.info:
Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw
79HT50WW-1.07'
Mixer name : 'ThinkPad EC 79HT50WW-1.07'
Components : ''
Controls : 2
Simple ctrls : 1
Card29.Amixer.values:
Simple mixer control 'Console',0
Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum
Playback channels: Mono
Limits: Playback 0 - 14
Mono: Playback 14 [100%] [on]
Date: Sun Aug 28 15:46:51 2011
HibernationDevice: RESUME=UUID=eb1e933d-165d-486c-acdc-ece6805e426d
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
MachineType: LENOVO 2623DDU
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcEnviron:
LANGUAGE=en_US:en
PATH=(custom, user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-11-generic
root=UUID=cfa3740b-101b-4e2d-9866-c269ef82537a ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-2.6.38-11-generic N/A
linux-backports-modules-2.6.38-11-generic N/A
linux-firmware 1.52
SourcePackage: linux
UpgradeStatus: Upgraded to natty on 2011-06-03 (86 days ago)
dmi.bios.date: 09/12/2008
dmi.bios.vendor: LENOVO
dmi.bios.version: 79ETE3WW (2.23 )
dmi.board.name: 2623DDU
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias:
dmi:bvnLENOVO:bvr79ETE3WW(2.23):bd09/12/2008:svnLENOVO:pn2623DDU:pvrThinkPadT60p:rvnLENOVO:rn2623DDU:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 2623DDU
dmi.product.version: ThinkPad T60p
dmi.sys.vendor: LENOVO
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: apport-bug i386 natty
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https://bugs.launchpad.net/bugs/836055
Title:
USB External drive disconnects after a while
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