Thanks Francis,

I really appreciate your help on this.

You are right about that particular case, and actually I thought about
asking the user about opening the bug report, but rejected it thinking
"What is the point in opening a bug report we cannot do anything about
(beside to track the issue) and most probably nobody would ever even
care, lets try not to overload the tracking system, there are so many
already"

Silly me, I should think less.....

-- 
Possibility of cleaning the "Need Attention" tag
https://bugs.launchpad.net/bugs/111751
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