Public bug reported:
I've tried to add a Windows 7 shared printer using the Browse
functionality. This browser correctly is able to determine all of the
computers in the work group and correctly lists all of the shared
printers on the remote Windows 7 host. However, the share name of the
network printer contained spaces. This led to a frustrating error
message "Unable to connect to CIFS host...", which gave no indication of
the real problem: the fact that the URI had be changed form "XXX XXX
XXXXXXXX's XXX" to "XXX20XXX20XXXXXXX's20XXX", inserting "20" for
spaces. As soon as I renamed remote printer's share name to something
without spaces, the add process worked flawlessly. Had I not checked the
URI after the browse functionality the third time trying to add this
printer, I'd never have figured this out. Either warn on browsing that
the shared printer's name is incompatible, add functionality to make it
compatible, or warn afterwards with a better message.
ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: system-config-printer-gnome 1.3.1+20110222-0ubuntu16.3
ProcVersionSignature: Ubuntu 2.6.38-8.42-genusername 2.6.38.2
Uname: Linux 2.6.38-8-generic i686
Architecture: i386
Date: Mon Jul 11 20:06:51 2011
ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
InterpreterPath: /usr/bin/python2.7
Lpstat:
device for Deskjet-F300-series:
hp:/usb/Deskjet_F300_series?serial=CN64OF71RS04KH
device for HP-Deskjet-5100: smb://WORKGROUP/HOUSE-PC/HPDeskJet5150-Dad
MachineType: IEC PineTrail
PackageArchitecture: all
Papersize: letter
PpdFiles:
HP-Deskjet-5100: HP Deskjet 5100, hpcups 3.11.1
Deskjet-F300-series: HP Deskjet f300 Series, hpcups 3.11.1
ProcEnviron:
LANGUAGE=en_US:en
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-genusername
root=UUID=ef4285af-7ea3-4657-a419-8c8d2797f5c5 ro quiet splash vt.handoff=7
SourcePackage: system-config-printer
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/27/2010
dmi.bios.vendor: IEC
dmi.bios.version: 0.08
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Base Board Product Name
dmi.board.vendor: IEC
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnIEC:bvr0.08:bd10/27/2010:svnIEC:pnPineTrail:pvr0.08:rvnIEC:rnBaseBoardProductName:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion:
dmi.product.name: PineTrail
dmi.product.version: 0.08
dmi.sys.vendor: IEC
** Affects: system-config-printer (Ubuntu)
Importance: Undecided
Status: New
** Tags: apport-bug i386 natty running-unity
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https://bugs.launchpad.net/bugs/809076
Title:
Need better error message when encountering a bad network name
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