Ok, it seems a workaround is to first go to mysql (assuming this is the db you are using), and grant all privileges to the rt database (rt3 in this example) to the rt user (rtuser) but *without* creating the database itself. Then run rt-setup-database-3.8
-- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/444046 Title: rt-setup-database-3.8 does not seem to work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/request-tracker3.8/+bug/444046/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs