Hi,
Please do the following to capture some logs to help us understand the issue.
a)Open /etc/cups/cupsd.conf in root mode and replace
LogLevel warn
with
LogLevel debug
hpLogLevel 15
b) Restart cups using following command:
/etc/init.d/cups restart (in root mode)
or
service cups restart
c) Try to print the file and then send the /var/log/messages (if present)
file and /var/log/cups/error_log
d) Send the file with latest timestamp (hpcups_jobNN.out where NN=some
number and timestamp is the time when job print was tried in step c) generated
in /tmp directory.
e) Send the file with latest timestamp hpcupsfilterc_1.bmp and
hpcupsfilterk_1.bmp (If present)
Thanks,
Sanjay
** Changed in: hplip
Status: New => In Progress
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https://bugs.launchpad.net/bugs/782309
Title:
Photosmart Plus B210 prints some PDFs as blank pages
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