Steve, you may want to try Kamal's PPA for a fix of #568611 - see here 
https://launchpad.net/~kamalmostafa/+archive/linux-kamal-mjgbacklight.
Please do report at #568611 if you had success.

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https://bugs.launchpad.net/bugs/392458

Title:
  system becomes unresponsive when changing screen brightness with keybord 
hotkeys

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