I'm having the exact same problem.  Changing alsamixer settings didn't
work for me.  However, the modem audio jack works if I have the sound
control panel open.  When I close the sound control panel, all sound
stops.

pactl stat
Currently in use: 160 blocks containing 357.0 KiB bytes total.
Allocated during whole lifetime: 29847 blocks containing 96.0 MiB bytes total.
Sample cache size: 58.0 KiB
User name: user
Host Name: desktop
Server Name: pulseaudio
Server Version: 0.9.21-63-gd3efa-dirty
Default Sample Specification: s16le 2ch 44100Hz
Default Channel Map: front-left,front-right
Default Sink: alsa_output.pci-0000_00_0b.0.analog-stereo
Default Source: alsa_input.pci-0000_00_0b.0.analog-mono

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[RIPTIDE - Riptide] no sound output on main jack (modem jack works)
https://bugs.launchpad.net/bugs/667967
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