Hello Juan can you open a terminal (Application -> Tools -> Terminal) and paste into it this command: apport-collect 633017 and simply authorize and follow the instruction, so it will automatically attach all needed additional infos. Fabio
** Changed in: linux (Ubuntu) Status: Incomplete => Invalid ** Changed in: linux (Ubuntu) Status: Invalid => Incomplete -- reboot instead of shutdown Ubuntu https://bugs.launchpad.net/bugs/633017 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs