thanks for the bug report. can you please install the required codecs $ sudo apt-get install gstreamer0.10-plugins-ugly-multiverse gstreamer0.10-ffmpeg
** Changed in: empathy (Ubuntu) Importance: Undecided => Low ** Changed in: empathy (Ubuntu) Status: New => Incomplete -- Can't establish audio or video calls https://bugs.launchpad.net/bugs/608515 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs