I had the same problem. The update tool showed a dpkg error in subprocess while removing old packages such as old kernel etc. Then it crashed. In fact old kernel 2.6.17-11 was removed, but GRUB was not amended accordingly.
Booting with 2.6.17-10 was possible, perhaps the update tool was crashed before removing 2.6.17-10. But, restricted-modules for 2.6.17-10 were not installed. I was a bit in trouble to fix this, because WLAN was not working and manuals for editing GRUB are usually found in the web. Since I´m lazy I installed the restricted-modules for 2.6.17-10 from the Install-CD of 6.10 and thereafter with working WLAN I reinstalled the new kernel 2.6.20 whereas GRUB was updated correctly. -- Kernel Panic after reboot https://launchpad.net/bugs/96196 -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs