Public bug reported:
Binary package hint: cups
The system claims a driver is and is not downloadable for HP 2605dn.
To reproduce:
- no printer needed (I found this bug while checking support for this model
prior to purchasing)
- Choose System->Administration->Printing from the top menu
- click Add in the Printing window toolbar
- choose 'LPT #1' (I have nothing connected to my parallel port, for what it's
worth)
- click Forward
- choose 'Search for a printer driver to download'
- type '2605dn' in the 'Make and model' text box
- click Search
- 'HP Color Laserjet 2605dn' appears in the 'Printer model' drop down menu
- click Forward
- the window changes to the attached screenshot, saying that 'there are drivers
available for download' but with nothing apparently visible in the
'Downloadable Drivers' section, which is partly obscured by a large box saying
'With this choice no driver download will be performed. In the next steps a
locally installed driver will be selected.'
- despite the text in the box obscuring the 'Downloadable Drivers' section, the
'Forward' button is greyed out so there is no way to proceed to the 'next steps'
ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: cups 1.4.3-1ubuntu1.2
ProcVersionSignature: Ubuntu 2.6.32-22.36-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic i686
Architecture: i386
Date: Sat Jun 26 21:36:41 2010
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100427.1)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No
destinations added.
Lsusb:
Bus 002 Device 002: ID 045e:0084 Microsoft Corp. Basic Optical Mouse
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 058f:6362 Alcor Micro Corp. Hi-Speed 21-in-1 Flash Card
Reader/Writer (Internal/External)
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: System manufacturer System Product Name
Papersize: a4
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic
root=UUID=6954574a-bda6-46a7-9708-778400b38c48 ro quiet splash
ProcEnviron:
LANG=en_GB.utf8
SHELL=/bin/bash
SourcePackage: cups
dmi.bios.date: 01/13/2006
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0702
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: A8N-VM
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr0702:bd01/13/2006:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnA8N-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: apport-bug i386 lucid
--
Contradictory information about downloadable driver
https://bugs.launchpad.net/bugs/598896
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
--
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
