apport information

** Tags added: apport-collected

** Description changed:

  Hi, I recently purchase a Benq laptop (joybook S57B) and I experience trouble 
with the high temperature of the cpu : the bios turn off the machine to prevent 
CPU overheating. I'm currently running kernel 2.6.32.10-generic which comes 
with lucid alpha2 (january-14). sensors-detect do not detects the cpu's fan. 
  The cooling cpu fan seems do not work at all when the kernel boot, and that 
happened with all debian-like distro i tried (karmic, lenny, debian testing, 
knoppix). However i'd say that when i turn off the laptop the ubuntu logo 
remain on the screen (which is another bug i guess linked with this alpha 
release) and suddenly the fan is working...
  I found the reporting bug/451337 seems little similar but no same. May 
anybody found that same issue on that laptop in order to release a patch to 
solve it ? Regarding all the kernel i tried, I now considering that a best 
option will be to change the cpu cooling fan for another one compatible with 
the ubuntu hardware request. Can you please help me to solve that issue or 
provide advice on a model/brand for a new fan. Many thanks.
+ --- 
+ AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
+ Architecture: i386
+ ArecordDevices:
+  **** List of CAPTURE Hardware Devices ****
+  card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  ubuntu     2982 F.... pulseaudio
+ CRDA: Error: [Errno 2] No such file or directory
+ Card0.Amixer.info:
+  Card hw:0 'Intel'/'HDA Intel at 0xfddf8000 irq 22'
+    Mixer name : 'Realtek ALC269'
+    Components : 'HDA:10ec0269,17ff0804,00100004 
HDA:11c11040,17ff0804,00100200'
+    Controls      : 18
+    Simple ctrls  : 10
+ Card1.Amixer.info:
+  Card hw:1 'HDMI'/'HDA ATI HDMI at 0xfebec000 irq 17'
+    Mixer name : 'ATI R6xx HDMI'
+    Components : 'HDA:1002aa01,00aa0100,00100100'
+    Controls      : 4
+    Simple ctrls  : 1
+ Card1.Amixer.values:
+  Simple mixer control 'IEC958',0
+    Capabilities: pswitch pswitch-joined penum
+    Playback channels: Mono
+    Mono: Playback [off]
+ DistroRelease: Ubuntu 10.04
+ LiveMediaBuild: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
+ MachineType: BenQ Joybook S57
+ Package: linux (not installed)
+ ProcCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/hostname.seed 
boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
+ ProcEnviron:
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
+ Regression: No
+ RelatedPackageVersions: linux-firmware 1.34
+ Reproducible: Yes
+ RfKill:
+  0: phy0: Wireless LAN
+       Soft blocked: no
+       Hard blocked: no
+ Tags: lucid kconfig needs-upstream-testing
+ Uname: Linux 2.6.32-21-generic i686
+ UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
+ dmi.bios.date: 04/16/2009
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: 1.04
+ dmi.board.asset.tag: To Be Filled By O.E.M.
+ dmi.board.name: Joybook S57
+ dmi.board.vendor: BenQ
+ dmi.board.version: Puma 3.5
+ dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1.04:bd04/16/2009:svnBenQ:pnJoybookS57:pvr1.04:rvnBenQ:rnJoybookS57:rvrPuma3.5:
+ dmi.product.name: Joybook S57
+ dmi.product.version: 1.04
+ dmi.sys.vendor: BenQ

** Attachment added: "AlsaDevices.txt"
   http://launchpadlibrarian.net/49259907/AlsaDevices.txt

-- 
CPU cooling fan doesn't work at all on lucid
https://bugs.launchpad.net/bugs/508674
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