Thank you for the error_log. We need to capture the data which Evolution
sends to the printer when you print, so that we can check whether it
goes through the filters correctly.

Run the following shell commands:

cupsdisable Stylus-SX400
cancel -a

Then print a mail from evolution, a mail which is not confidential and
where you know that it does not print. Wait some seconds. Check whether
the job appeared in the queue. Do not re-enable the queue.

Now extract the file which Evolution has sent:

sudo -s
cp /var/spool/cups/d* /tmp
chmod 777 /tmp/d*
exit

Now attach the file to this bug.

Re-enable your print queue with the command

cupsenable Stylus-SX400

Check whether the job disappears without getting printed. If it gets
printed repeat all these steps with another e-mail. We need files which
do not get printed.

-- 
Cannot print from programs testpage is printed
https://bugs.launchpad.net/bugs/533908
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to