Public bug reported:

Binary package hint: ubuntuone-client

Description:    Ubuntu 9.10
Release:        9.10 (karmic)
Kernel Linux 2.6.31-18-generic
GNOME 2.28.1
Memory 749.5 MiB
Processor: Intel Pentium 4 CPU 2.00GHz
Available disk space: 106.5 GiB

Ubuntu One 1.0.3

Evolution support for CouchDB databases
evolution-couchdb:
  Installed: 0.3.2-0ubuntu2
  Candidate: 0.3.2-0ubuntu2
  Version table:
 *** 0.3.2-0ubuntu2 0
        500 http://us.archive.ubuntu.com karmic/main Packages
        100 /var/lib/dpkg/status

Ubuntu One client
ubuntuone-client:
  Installed: 1.0.3-0ubuntu1
  Candidate: 1.0.3-0ubuntu1
  Version table:
 *** 1.0.3-0ubuntu1 0
        500 http://us.archive.ubuntu.com karmic-proposed/main Packages
        100 /var/lib/dpkg/status
     1.0.2-0ubuntu2 0
        500 http://us.archive.ubuntu.com karmic-updates/main Packages
     1.0.2-0ubuntu1 0
        500 http://us.archive.ubuntu.com karmic/main Packages


Ubuntu One client GNOME integration
ubuntuone-client-gnome:
  Installed: 1.0.3-0ubuntu1
  Candidate: 1.0.3-0ubuntu1
  Version table:
 *** 1.0.3-0ubuntu1 0
        500 http://us.archive.ubuntu.com karmic-proposed/main Packages
        100 /var/lib/dpkg/status
     1.0.2-0ubuntu2 0
        500 http://us.archive.ubuntu.com karmic-updates/main Packages
     1.0.2-0ubuntu1 0
        500 http://us.archive.ubuntu.com karmic/main Packages


Ubuntu One client Python libraries
python-ubuntuone-client:
  Installed: 1.0.3-0ubuntu1
  Candidate: 1.0.3-0ubuntu1
  Version table:
 *** 1.0.3-0ubuntu1 0
        500 http://us.archive.ubuntu.com karmic-proposed/main Packages
        100 /var/lib/dpkg/status
     1.0.2-0ubuntu2 0
        500 http://us.archive.ubuntu.com karmic-updates/main Packages
     1.0.2-0ubuntu1 0
        500 http://us.archive.ubuntu.com karmic/main Packages

Python library for Ubuntu One file storage and sharing service
python-ubuntuone-storageprotocol:
  Installed: 1.0.1-0ubuntu1
  Candidate: 1.0.1-0ubuntu1
  Version table:
 *** 1.0.1-0ubuntu1 0
        500 http://us.archive.ubuntu.com karmic-proposed/main Packages
        100 /var/lib/dpkg/status
     1.0.0-0ubuntu1 0
        500 http://us.archive.ubuntu.com karmic/main Packages


Python
python:
  Installed: 2.6.4-0ubuntu1
  Candidate: 2.6.4-0ubuntu1
  Version table:
 *** 2.6.4-0ubuntu1 0
        500 http://us.archive.ubuntu.com karmic-updates/main Packages
        100 /var/lib/dpkg/status
     2.6.4~rc1-0ubuntu1 0
        500 http://us.archive.ubuntu.com karmic/main Packages

Nautilus
nautilus:
  Installed: 1:2.28.1-0ubuntu3
  Candidate: 1:2.28.1-0ubuntu3
  Version table:
 *** 1:2.28.1-0ubuntu3 0
        500 http://us.archive.ubuntu.com karmic-updates/main Packages
        100 /var/lib/dpkg/status
     1:2.28.1-0ubuntu1 0
        500 http://us.archive.ubuntu.com karmic/main Packages

Ubuntu One Client will not connect and stay connected - It Does not
sync.

What I expect to happen:  
1. Ubuntu One Client connects and stays connected when I log into Ubuntu.
2. The Cloud Icon Appears 'lit up and white and puffy looking'  signaling that  
Ubuntu One is connected.  It remains that way. (The Preference IS set to "Show 
Icon = Always"
3. When the Ubuntu One local Shared Directory is opened /home/#######/Ubuntu 
One/  The connection button along the top shows that Ubuntu One is Connected.  
4. Files placed into the directory are synced up with the Ubuntu One Cloud and 
the user is notified that the sync is happening and has taken place.
5. Logging into the Ubuntu One website shows the file that was placed in the 
local Ubuntu One directory.
6. Ubuntu One remains connected unless manually disconnected.
7. When Ubuntu is rebooted, Ubuntu One is started again when Ubuntu restarts 
(The Preference IS set to Connect on Start = automatically)


What Actually Happens:
1.  When Ubuntu boots up, the Ubuntu One icon shows up in the system tray 
however it does not connect and the cloud is gray with an exclamation point in 
it.
2.  Left Clicking on the Cloud and selecting connect, the cloud momentarily 
lights up and changes white and then returns to the gray state with the 
exclamation point.  
3.  Opening the Ubuntu One local Shared Directory  /home/#######/Ubuntu One/  
displays the directory with the Ubuntu One File Sharing Banner at the top with 
the button that says Connect.  
4. Clicking on the Connect Button, the button momentarily changes to 
"Connecting" and the returns to "Connect"
5. Placing a new file in the directory without Ubuntu One connected a 
notification appears that says files are being synced with Ubuntu One.  A green 
check appears on the file.  There is no sign on the Ubuntu One icon that shows 
it is connected or connecting.  
6. Logging into the Ubuntu One website, the new file does NOT appear.

ProblemType: Bug
.home.jaredvanvolkenburg..cache.ubuntuone.log.syncdaemon.exceptions.log:
 
.home.jaredvanvolkenburg..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 read_limit = 0
 write_limit = 0
 on = True
.home.jaredvanvolkenburg..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = True
 connect = 0
 show_applet = 0
 bookmarked = True
Architecture: i386
Date: Thu Jan 21 20:11:54 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
NonfreeKernelModules: nvidia
Package: ubuntuone-client 1.0.3-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-18.55-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-18-generic i686

** Affects: ubuntuone-client (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386

-- 
Ubuntu One Client will not connect and stay connected - Does not sync
https://bugs.launchpad.net/bugs/510987
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to