Public bug reported:
I have a Canon PowerShot A430 camera, with a USB cable to download
photos.
It worked absolutely fine with my old system:
* EPIA VIA motherboard, Ubunty Hardy 32-bit
However it does not work at all with my new system:
* Dell Zino HD, Ubuntu Karmic 64-bit
In the old system the camera would be detected, it would offer to launch
the default photo app (gthumb), and I could import from there.
In the new system it won't even attach as a USB device. Here's what I
see when I plug it in:
Dec 21 20:24:20 zino kernel: [46280.410027] usb 3-2: new full speed USB device
using ohci_hcd and address 3
Dec 21 20:24:20 zino kernel: [46280.617708] usb 3-2: configuration #1 chosen
from 1 choice
Dec 21 20:24:21 zino kernel: [46281.021747] usb 1-4.1: new high speed USB
device using ehci_hcd and address 9
Dec 21 20:24:51 zino kernel: [46311.481035] usb 1-4.1: new high speed USB
device using ehci_hcd and address 10
Dec 21 20:25:21 zino kernel: [46341.940328] usb 1-4.1: new high speed USB
device using ehci_hcd and address 11
Dec 21 20:25:32 zino kernel: [46352.290857] usb 1-4.1: new high speed USB
device using ehci_hcd and address 12
Dec 21 20:25:50 zino kernel: [46370.941017] usb 1-4.1: new high speed USB
device using ehci_hcd and address 13
Dec 21 20:26:21 zino kernel: [46401.400798] usb 1-4.1: new high speed USB
device using ehci_hcd and address 14
Dec 21 20:26:51 zino kernel: [46431.862093] usb 1-4.1: new high speed USB
device using ehci_hcd and address 15
Dec 21 20:27:02 zino kernel: [46442.210750] usb 1-4.1: new high speed USB
device using ehci_hcd and address 16
Dec 21 20:29:19 zino kernel: [46579.821533] usb 3-2: USB disconnect, address 3
Note that every 30 seconds it appears to detect a "new" device and
assign it another number. Eventually when I switch it off, or it powers
off by itself, then you get the last message.
if I type 'lsusb' in a console window while this is going on, it just
hangs. So I can't get any indication of the device at all.
If I run F-spot and Import then after a while I get "Canon PowerShot
A430 (PTP mode)" offered as a source, but after selecting it the window
goes grey for a while, and then I get "Error connecting to camera //
Received error "Could not lock the device" while connecting to camera"
in a dialog box.
Other USB peripherals I've tried work fine in this system: I've
successfully used a LiteOn DVD-ROM/CD-RW drive, an external USB hard
drive, and a Samsung YP-U3 mp3 player with UMS firmware.
Here are some more logs from powering up the camera again...
Dec 21 20:31:17 zino kernel: [46697.001960] usb 1-4.1: new high speed USB
device using ehci_hcd and address 17
Dec 21 20:31:47 zino kernel: [46727.462261] usb 1-4.1: new high speed USB
device using ehci_hcd and address 18
Dec 21 20:32:17 zino kernel: [46757.951456] usb 1-4.1: new high speed USB
device using ehci_hcd and address 19
Dec 21 20:32:28 zino kernel: [46768.301561] usb 1-4.1: new high speed USB
device using ehci_hcd and address 20
Dec 21 20:32:39 zino kernel: [46779.180027] usb 3-2: new full speed USB device
using ohci_hcd and address 4
Dec 21 20:32:39 zino kernel: [46779.389114] usb 3-2: configuration #1 chosen
from 1 choice
Dec 21 20:34:15 zino kernel: [46875.860272] usb 3-2: USB disconnect, address 4
Dec 21 20:34:39 zino kernel: [46899.582290] usb 1-4.1: new high speed USB
device using ehci_hcd and address 22
Dec 21 20:35:10 zino kernel: [46930.040829] usb 1-4.1: new high speed USB
device using ehci_hcd and address 23
Dec 21 20:35:40 zino kernel: [46960.501634] usb 1-4.1: new high speed USB
device using ehci_hcd and address 24
Dec 21 20:35:50 zino kernel: [46970.852031] usb 1-4.1: new high speed USB
device using ehci_hcd and address 25
Dec 21 20:38:29 zino kernel: [47129.242042] usb 1-4.1: new high speed USB
device using ehci_hcd and address 26
Dec 21 20:38:59 zino kernel: [47159.700831] usb 1-4.1: new high speed USB
device using ehci_hcd and address 27
Dec 21 20:39:30 zino kernel: [47190.160860] usb 1-4.1: new high speed USB
device using ehci_hcd and address 28
Dec 21 20:39:40 zino kernel: [47200.511882] usb 1-4.1: new high speed USB
device using ehci_hcd and address 29
Given that lsusb doesn't work, I'm not sure how else to go about
debugging this problem. Any suggestions?
ProblemType: Bug
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: SB [HDA ATI SB], device 0: CONEXANT Analog [CONEXANT Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: brian 13547 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'SB'/'HDA ATI SB at 0xfe8f4000 irq 16'
Mixer name : 'Conexant CX20561 (Hermosa)'
Components : 'HDA:14f15051,1028040f,00100000'
Controls : 14
Simple ctrls : 7
Card1.Amixer.info:
Card hw:1 'HDMI'/'HDA ATI HDMI at 0xfeae8000 irq 19'
Mixer name : 'ATI RS690/780 HDMI'
Components : 'HDA:1002791a,00791a00,00100000'
Controls : 4
Simple ctrls : 1
Card1.Amixer.values:
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [on]
Date: Mon Dec 21 20:34:36 2009
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=5786af9a-f003-43b8-8d48-6485ce1d0aa9
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
IwConfig:
lo no wireless extensions.
eth0 no wireless extensions.
MachineType: Dell Inc. Inspiron 400
NonfreeKernelModules: fglrx
Package: linux-image-2.6.31-16-generic 2.6.31-16.53
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-16-generic
root=UUID=74ad8831-7889-43ca-a892-5d75a95b45c8 ro quiet splash
ProcEnviron:
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
RelatedPackageVersions:
linux-backports-modules-2.6.31-16-generic N/A
linux-firmware 1.25
RfKill:
SourcePackage: linux
Uname: Linux 2.6.31-16-generic x86_64
dmi.bios.date: 09/04/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.name: 03D1TV
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias:
dmi:bvnDellInc.:bvrA01:bd09/04/2009:svnDellInc.:pnInspiron400:pvr00:rvnDellInc.:rn03D1TV:rvrA00:cvnDellInc.:ct3:cvrNotSpecified:
dmi.product.name: Inspiron 400
dmi.product.version: 00
dmi.sys.vendor: Dell Inc.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: a430 amd64 apport-bug camera canon dell powershot usb zino
--
Can't attach Canon A430 camera via USB to Dell Zino HD
https://bugs.launchpad.net/bugs/499235
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