Thanks for your bug report and helping to make Ubuntu better.  It will
help us traige this better if we can know which version of Ubuntu you
are using.  Please paste the output of the following commands (use the
terminal). 'apt-cache policy empathy' and 'uname -a'

** Changed in: empathy (Ubuntu)
       Status: New => Incomplete

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empathy doesn't allow the ability to ignore certain "words"
https://bugs.launchpad.net/bugs/411172
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