Please provide the output of the printingbug info script:
https://wiki.ubuntu.com/PrintingBugInfoScript
Can you print pdf files with this command on a terminal:
lp filename.pdf
** Package changed: cups (Ubuntu) => cupsys (Ubuntu)
** Changed in: cupsys (Ubuntu)
Status: New => Incomplete
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Printer will not print pdf file, but will print other files
https://bugs.launchpad.net/bugs/333787
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