Brian, I think the problem is simply one of not having ready access to
the Phonon control panel in Gnome. I assume that luca_ing's instructions
above will do the job, although I have now switched to KDE as my
desktop, so I haven't tested them myself. What I _can_ say is that sound
in KDE, including Amarok 2, now work fine for me.

Perhaps the bug could be restated as:
No way to control Phonon settings via the GUI in Gnome.

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no sound from amarok 2 in (ubuntu) jaunty
https://bugs.launchpad.net/bugs/368230
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