Stanislaw Pitucha: Yes, I have seen non tech-savvy users working with
their computers. For five years, I worked in Internet cafés. And this
year, we've started user testing of Ubuntu at Canonical. So I'm quite
confident in saying that most people ignore the notification area
altogether. (Ironically enough, this may be an issue for the new
messaging menu, even though it's technically not in the notification
area: those we've asked about it so far simply hadn't noticed it.) Like
you, I have also seen that alert boxes suck, but they suck less than the
alternative.

hurga: Bug reports are terrible for discussions like this one, for four
reasons: (1) they're text-only; (2) bug trackers in general are (and
Launchpad especially is) extremely biased towards highly technical
people; (3) the list of subscribers to any given bug report is extremely
biased towards those who think the current behavior (whatever it happens
to be) is wrong; and (4) that concentration of opinion acts as an echo
chamber, so that people work themselves into a lather and end up calling
for spankings. Much of the same applies to the Ubuntu Forums, just not
quite as strongly: for example, 88% of respondents to an Ubuntu Forums
poll in January thought that Ubuntu should have a keyboard combo by
default that would crash all your applications. Now, I am *not* saying
that the bug tracker or the forums aren't useful; merely that the
distribution of opinions expressed in them shouldn't drive human
interface design for Ubuntu.

mac_v: As I explained in the very text you quoted, we are not "creating
such security holes": that problem already exists, regardless of Update
Manager. As for your food analogy, you are confusing perfect with
better. We switched to Notify OSD, with the necessary Update Manager
changes, even though it wasn't perfect, because it was already better
than the alternative. You make a good point about critical non-security
updates (e.g. fixes to graphic driver crashes) vs. security updates, and
that's something I'll discuss with other Ubuntu developers as part of
the AppCenter work. Perhaps we could have "critical" and "major" tiers
of updates, instead of "security" and "non-security".

-- 
[Jaunty] Update Notifier icon would provide useful status information
https://bugs.launchpad.net/bugs/332945
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