Just to get one point clear and across.

The problem is not how the ThinkPad works (because you cannot change it,
and it works just like that in Windows anyway).

It is that the O.S. is failing utterly to convey information to the
users in a way that lets them gently (or not) correct their expectations
of how the volume keys operate to match the reality of the ThinkPad
they're working with.

Fix that.  Stop trying to make things horribly complicated (and always
subtly incorrect) trying to force the hardware to be something it isn't,
and to do something it is not prepared to do.

There are a number of ways of getting an idea across to the users, and
IBM must have found one of them, because the volume keys were not on the
top list of complains (it was not even in the list AFAIK) of the
*millions* of Windows ThinkPad users from the model 600 up to the T43
and first-gen T60 and Z60.

The behavior of the volume changes only changed in Windows for users of
the T60 second gen, X61 and Z61.  I should know, I got the reports.
Before that, it has always been that it would **NOT** touch the main
mixer at all.

And all the Windows users had was a simple OSD green bar for volume and
muting, and a "quick tour" guide (which I frankly don't recall if it
mentioned the volume buttons or not).

If giving the users a supplementary ALSA mixer that they will see
changing when they press the keys will be enough, consider it done.  If
the problem is OSD for that ALSA mixer, see #357673.

If all of that is not enough, it is up to you guys to enhance the
desktop environment to do even more hand-holding on this issue and tell
the user about the volume keys and how they work outright.

-- 
Thinkpad Z61m: volume controls control both main and hardware mixer
https://bugs.launchpad.net/bugs/355300
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