I can't confirm that since instead I had to talk her through running terminal, sudo and the dpkg command over the phone which did fix it.
In any event bug #323894 is all about "dpkg --configure -a" not working. It did work just fine. My complaint is about the message appearing in the first place and why the whole package/update system doesn't just self heal instead of spitting out a message that only the geekiest can understand. Also note that it is a security issue. The user's system was set to automatically update. She just ran the update manager out of curiosity to discover that she was over a hundred updates behind and the obscure message with the request to report it. -- _cache->open() failed, please report. https://bugs.launchpad.net/bugs/320222 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs