Thank you for taking the time to report this issue and helping to make
Ubuntu better. Unfortunately, we require some additional information
from you before we can begin work on this issue:
What version of Ubuntu are you running? You can quickly find this by
going to the System menu and choosing About Ubuntu. Your Ubuntu version
is under the Ubuntu logo.
What version of Thunderbird are you running? You can easily find this in
Thunderbird by going to the Help menu and choosing About Mozilla
Thunderbird.
Do you have the 'thunderbird-traybiff' package installed? This package
provides a tray icon to notify you of new messages. You can check this
by opening Synaptic Package Manager (System -> Administration ->
Synaptic Package Manager) and searching for "thunderbird-traybiff"
(without the quotes). If it is installed, the square to the left of the
name will be green. If not, can you please install it (click the square
and choose "Mark for Installation", then click Apply) and see if this is
still an issue?
Thanks in advance!
** Changed in: mozilla-thunderbird (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/231579
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