** Attachment added: "refresh the log to reflect stop and start of cups as well" http://launchpadlibrarian.net/20934484/error_log
** Description changed: I seem to be having problems printing from Firefox. Any clues as to what needs to be changed? - - (BTW - it appears from looking at the error_log to be some sort of - permissions problem - but I don't know why it will work in OpenOffice - and some other applications and not FireFox) Background: The printer is network attached to a NAS and prints correctly when printing a test page or printing from other applications like OpenOffice. - I've enabled debugging information for cups and get the following when - I'm attempting to print from Firefox in /var/log/cups/error_log: - - I [04/Jan/2009:21:58:43 -0500] Saving subscriptions.conf... - - D [04/Jan/2009:21:58:43 -0500] Discarding unused job-completed event... - - D [04/Jan/2009:21:58:43 -0500] cupsdAcceptClient: 13 from localhost - (Domain) - - D [04/Jan/2009:21:58:43 -0500] cupsdReadClient: 13 POST / HTTP/1.1 - - D [04/Jan/2009:21:58:43 -0500] cupsdAuthorize: No authentication data - provided. - - D [04/Jan/2009:21:58:43 -0500] Get-Jobs ipp://localhost/jobs/ - - D [04/Jan/2009:21:58:43 -0500] cupsdProcessIPPRequest: 13 status_code=0 - (successful-ok) - - D [04/Jan/2009:21:58:43 -0500] cupsdReadClient: 13 POST / HTTP/1.1 - - D [04/Jan/2009:21:58:43 -0500] cupsdAuthorize: No authentication data - provided. - - D [04/Jan/2009:21:58:43 -0500] CUPS-Get-Printers - - D [04/Jan/2009:21:58:43 -0500] cupsdProcessIPPRequest: 13 status_code=0 - (successful-ok) - - D [04/Jan/2009:21:58:43 -0500] cupsdCloseClient: 13 - - D [04/Jan/2009:21:58:43 -0500] cupsdAcceptClient: 13 from localhost - (Domain) - - D [04/Jan/2009:21:58:43 -0500] cupsdReadClient: 13 POST / HTTP/1.1 - - D [04/Jan/2009:21:58:43 -0500] cupsdAuthorize: No authentication data - provided. - - D [04/Jan/2009:21:58:43 -0500] Get-Notifications / - - D [04/Jan/2009:21:58:43 -0500] cupsdIsAuthorized: requesting-user- - name="tjmcwiz" - - D [04/Jan/2009:21:58:43 -0500] cupsdProcessIPPRequest: 13 status_code=0 - (successful-ok) - - D [04/Jan/2009:21:58:43 -0500] cupsdReadClient: 7 POST / HTTP/1.1 - - D [04/Jan/2009:21:58:43 -0500] cupsdAuthorize: Authorized as root using - Local - - D [04/Jan/2009:21:58:43 -0500] CUPS-Get-Printers - - D [04/Jan/2009:21:58:43 -0500] cupsdProcessIPPRequest: 7 status_code=0 - (successful-ok) - - D [04/Jan/2009:21:58:43 -0500] cupsdReadClient: 7 POST / HTTP/1.1 - - D [04/Jan/2009:21:58:43 -0500] cupsdAuthorize: Authorized as root using - Local - - D [04/Jan/2009:21:58:43 -0500] CUPS-Get-Classes - - D [04/Jan/2009:21:58:43 -0500] cupsdProcessIPPRequest: 7 status_code=0 - (successful-ok) - - D [04/Jan/2009:21:58:43 -0500] cupsdReadClient: 7 GET - /admin/conf/printers.conf HTTP/1.1 - - D [04/Jan/2009:21:58:43 -0500] cupsdAuthorize: Authorized as root using - Local - - D [04/Jan/2009:21:58:43 -0500] cupsdIsAuthorized: username="root" - - D [04/Jan/2009:21:58:43 -0500] cupsdReadClient: 7 POST / HTTP/1.1 - - D [04/Jan/2009:21:58:43 -0500] cupsdAuthorize: Authorized as root using - Local - - D [04/Jan/2009:21:58:43 -0500] CUPS-Get-Default - - D [04/Jan/2009:21:58:43 -0500] cupsdProcessIPPRequest: 7 status_code=0 - (successful-ok) - - D [04/Jan/2009:21:58:43 -0500] cupsdReadClient: 7 POST / HTTP/1.1 - - D [04/Jan/2009:21:58:43 -0500] cupsdAuthorize: Authorized as root using - Local - - D [04/Jan/2009:21:58:43 -0500] Get-Printer-Attributes - ipp://localhost/printers/ML-1740 - - D [04/Jan/2009:21:58:43 -0500] cupsdProcessIPPRequest: 7 status_code=0 - (successful-ok) - - D [04/Jan/2009:21:58:43 -0500] cupsdCloseClient: 13 - - D [04/Jan/2009:21:58:44 -0500] [Job 410] Unloading... - - - I [04/Jan/2009:22:01:18 -0500] Saving subscriptions.conf... - - D [04/Jan/2009:22:01:18 -0500] Discarding unused job-completed event... - - D [04/Jan/2009:22:01:18 -0500] cupsdAcceptClient: 14 from localhost - (Domain) - - D [04/Jan/2009:22:01:18 -0500] cupsdReadClient: 14 POST / HTTP/1.1 - - D [04/Jan/2009:22:01:18 -0500] cupsdAuthorize: No authentication data - provided. - - D [04/Jan/2009:22:01:18 -0500] Get-Jobs ipp://localhost/jobs/ - - D [04/Jan/2009:22:01:18 -0500] cupsdProcessIPPRequest: 14 status_code=0 - (successful-ok) - - D [04/Jan/2009:22:01:18 -0500] cupsdReadClient: 14 POST / HTTP/1.1 - - D [04/Jan/2009:22:01:18 -0500] cupsdAuthorize: No authentication data - provided. - - D [04/Jan/2009:22:01:18 -0500] CUPS-Get-Printers - - D [04/Jan/2009:22:01:18 -0500] cupsdProcessIPPRequest: 14 status_code=0 - (successful-ok) - - D [04/Jan/2009:22:01:18 -0500] cupsdCloseClient: 14 - - D [04/Jan/2009:22:01:18 -0500] cupsdAcceptClient: 14 from localhost - (Domain) - - D [04/Jan/2009:22:01:18 -0500] cupsdReadClient: 14 POST / HTTP/1.1 - - D [04/Jan/2009:22:01:18 -0500] cupsdAuthorize: No authentication data - provided. - - D [04/Jan/2009:22:01:18 -0500] Get-Notifications / - - D [04/Jan/2009:22:01:18 -0500] cupsdIsAuthorized: requesting-user- - name="tjmcwiz" - - D [04/Jan/2009:22:01:18 -0500] cupsdProcessIPPRequest: 14 status_code=0 - (successful-ok) - - D [04/Jan/2009:22:01:18 -0500] cupsdReadClient: 7 POST / HTTP/1.1 - - D [04/Jan/2009:22:01:18 -0500] cupsdAuthorize: Authorized as root using - Local - - D [04/Jan/2009:22:01:18 -0500] CUPS-Get-Printers - - D [04/Jan/2009:22:01:18 -0500] cupsdProcessIPPRequest: 7 status_code=0 - (successful-ok) - - D [04/Jan/2009:22:01:18 -0500] cupsdReadClient: 7 POST / HTTP/1.1 - - D [04/Jan/2009:22:01:18 -0500] cupsdAuthorize: Authorized as root using - Local - - D [04/Jan/2009:22:01:18 -0500] CUPS-Get-Classes - - D [04/Jan/2009:22:01:18 -0500] cupsdProcessIPPRequest: 7 status_code=0 - (successful-ok) - - D [04/Jan/2009:22:01:18 -0500] cupsdReadClient: 7 GET - /admin/conf/printers.conf HTTP/1.1 - - D [04/Jan/2009:22:01:18 -0500] cupsdAuthorize: Authorized as root using - Local - - D [04/Jan/2009:22:01:18 -0500] cupsdIsAuthorized: username="root" - - D [04/Jan/2009:22:01:18 -0500] cupsdReadClient: 7 POST / HTTP/1.1 - - D [04/Jan/2009:22:01:18 -0500] cupsdAuthorize: Authorized as root using - Local - - D [04/Jan/2009:22:01:18 -0500] CUPS-Get-Default - - D [04/Jan/2009:22:01:18 -0500] cupsdProcessIPPRequest: 7 status_code=0 - (successful-ok) - - D [04/Jan/2009:22:01:18 -0500] cupsdCloseClient: 14 - - D [04/Jan/2009:22:01:19 -0500] [Job 411] Unloading... - - D [04/Jan/2009:22:02:05 -0500] cupsdAcceptClient: 14 from localhost - (Domain) - - D [04/Jan/2009:22:02:05 -0500] Report: clients=5 - - D [04/Jan/2009:22:02:05 -0500] Report: jobs=398 - - D [04/Jan/2009:22:02:05 -0500] Report: jobs-active=0 - - D [04/Jan/2009:22:02:05 -0500] Report: printers=3 - - D [04/Jan/2009:22:02:05 -0500] Report: printers-implicit=0 - - D [04/Jan/2009:22:02:05 -0500] Report: stringpool-string-count=1582 - - D [04/Jan/2009:22:02:05 -0500] Report: stringpool-alloc-bytes=8768 - - D [04/Jan/2009:22:02:05 -0500] Report: stringpool-total-bytes=22928 - - D [04/Jan/2009:22:02:05 -0500] cupsdReadClient: 14 POST / HTTP/1.1 - - D [04/Jan/2009:22:02:05 -0500] cupsdAuthorize: No authentication data - provided. - - D [04/Jan/2009:22:02:05 -0500] CUPS-Get-Printers - - D [04/Jan/2009:22:02:05 -0500] cupsdProcessIPPRequest: 14 status_code=0 - (successful-ok) - - D [04/Jan/2009:22:02:05 -0500] cupsdReadClient: 14 POST / HTTP/1.1 - - D [04/Jan/2009:22:02:05 -0500] cupsdAuthorize: No authentication data - provided. - - D [04/Jan/2009:22:02:05 -0500] CUPS-Get-Classes - - D [04/Jan/2009:22:02:05 -0500] cupsdProcessIPPRequest: 14 status_code=0 - (successful-ok) - - D [04/Jan/2009:22:02:05 -0500] cupsdReadClient: 14 POST / HTTP/1.1 - - D [04/Jan/2009:22:02:05 -0500] cupsdAuthorize: No authentication data - provided. - - D [04/Jan/2009:22:02:05 -0500] CUPS-Get-Default - - D [04/Jan/2009:22:02:05 -0500] cupsdProcessIPPRequest: 14 status_code=0 - (successful-ok) - - D [04/Jan/2009:22:02:05 -0500] cupsdCloseClient: 14 - - D [04/Jan/2009:22:02:05 -0500] cupsdAcceptClient: 14 from localhost - (Domain) - - D [04/Jan/2009:22:02:05 -0500] cupsdReadClient: 14 POST / HTTP/1.1 - - D [04/Jan/2009:22:02:05 -0500] cupsdAuthorize: No authentication data - provided. - - D [04/Jan/2009:22:02:05 -0500] CUPS-Get-Printers - - D [04/Jan/2009:22:02:05 -0500] cupsdProcessIPPRequest: 14 status_code=0 - (successful-ok) - - D [04/Jan/2009:22:02:05 -0500] cupsdReadClient: 14 POST / HTTP/1.1 - - D [04/Jan/2009:22:02:05 -0500] cupsdAuthorize: No authentication data - provided. - - D [04/Jan/2009:22:02:05 -0500] CUPS-Get-Classes - - D [04/Jan/2009:22:02:05 -0500] cupsdProcessIPPRequest: 14 status_code=0 - (successful-ok) - - D [04/Jan/2009:22:02:05 -0500] cupsdReadClient: 14 POST / HTTP/1.1 - - D [04/Jan/2009:22:02:05 -0500] cupsdAuthorize: No authentication data - provided. - - D [04/Jan/2009:22:02:05 -0500] CUPS-Get-Default - - D [04/Jan/2009:22:02:05 -0500] cupsdProcessIPPRequest: 14 status_code=0 - (successful-ok) - - D [04/Jan/2009:22:02:05 -0500] cupsdCloseClient: 14 - - D [04/Jan/2009:22:02:06 -0500] cupsdAcceptClient: 14 from localhost - (Domain) - - D [04/Jan/2009:22:02:06 -0500] cupsdCloseClient: 14 - - D [04/Jan/2009:22:02:06 -0500] cupsdAcceptClient: 14 from localhost - (Domain) - - D [04/Jan/2009:22:02:06 -0500] cupsdReadClient: 14 POST / HTTP/1.1 - - D [04/Jan/2009:22:02:06 -0500] cupsdAuthorize: No authentication data - provided. - - D [04/Jan/2009:22:02:06 -0500] CUPS-Get-Printers - - D [04/Jan/2009:22:02:06 -0500] cupsdProcessIPPRequest: 14 status_code=0 - (successful-ok) - - D [04/Jan/2009:22:02:06 -0500] cupsdAcceptClient: 15 from localhost - (Domain) - - D [04/Jan/2009:22:02:06 -0500] cupsdCloseClient: 14 - - D [04/Jan/2009:22:02:06 -0500] cupsdReadClient: 15 GET - /printers/ML-1740.ppd HTTP/1.1 - - D [04/Jan/2009:22:02:06 -0500] cupsdAuthorize: No authentication data - provided. - - D [04/Jan/2009:22:02:06 -0500] cupsdCloseClient: 15 - - D [04/Jan/2009:22:02:10 -0500] Closing client 11 after 300 seconds of - inactivity... - - D [04/Jan/2009:22:02:10 -0500] cupsdCloseClient: 11 - - D [04/Jan/2009:22:02:12 -0500] cupsdAcceptClient: 11 from localhost - (Domain) - - D [04/Jan/2009:22:02:12 -0500] cupsdReadClient: 11 POST - /printers/ML-1740 HTTP/1.1 - - D [04/Jan/2009:22:02:12 -0500] cupsdAuthorize: No authentication data - provided. - - D [04/Jan/2009:22:02:12 -0500] Print-Job - ipp://localhost:631/printers/ML-1740 - - D [04/Jan/2009:22:02:12 -0500] [Job ???] Auto-typing file... - - I [04/Jan/2009:22:02:12 -0500] [Job ???] Request file type is - application/postscript. - - E [04/Jan/2009:22:02:12 -0500] Print-Job: Unauthorized - - D [04/Jan/2009:22:02:12 -0500] cupsdSendError: 11 code=401 - (Unauthorized) - - D [04/Jan/2009:22:02:12 -0500] cupsdSendHeader: WWW-Authenticate: Basic - realm="CUPS" - - D [04/Jan/2009:22:02:12 -0500] cupsdCloseClient: 11 + I've enabled debugging information for cups and attached the the updated + /var/log/cups/error_log with the stop and start of the cups service - + including an unsuccessful print attempt from Firefox 3.0.5. -- Problems printing in firefox - network attached printer https://bugs.launchpad.net/bugs/313940 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
