Brother support are incorrect. In Ubuntu, permissions on scanners are applied using ACLs on the device nodes rather than with standard permissions or groups -- if your scanner is not handled already, there is simply missing information on it.
Provide the output of "lshal" ** Changed in: hal (Ubuntu) Sourcepackagename: udev => hal Status: New => Incomplete -- udev permission on usb device requires a group creation https://bugs.launchpad.net/bugs/313319 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs