There is a kernel bug. The drivers/input/atkbd.c file has a quirk in it
for Dell laptops which needed to be expanded to cover more models. It
was changed initially to match any laptop manufactured by "Dell Inc.",
but this then broke ones manufactured by "Dell Computer Corporation". So
you either don't have the original fix, or you have the first patch and
not the second one. (See Bug #285323)

I posted links to both kernel patches needed to Bug # 308594.

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Brightness Control on-screen display won't disappear
https://bugs.launchpad.net/bugs/289444
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