Public bug reported:

Please note, I am not a programming expert, I am just an intelligent
user.

I am using Hardy Heron 8.04 with Kbuntu

PROBLEM:-  The "update manager" is not working.  The
System/Administration/Update Manager command produces the usual list of
updates available but, when I click on the install button, it asks for
my password and then rejects the command giving a long error message
about synaptic having failed.

The message reads:

Failed to run /usr/sbin/synaptic '--hide-main-window' '--non-
interactive' '--parent-window-id' '27262979' '-o'
'Synaptic::closeZvt=true' '--progress-str' 'Please wait, this can take
some time.' '--finish-str' 'Update is complete' '--set-selections-file'
'/tmp/tmpKxQlaK' as user root.

The underlying authorisation mechanism (sudo) does not allow you to run
this program. Contact the system administrator.

I have looked for advice and some of it require me to enter "sudo"
commands from a terminal.  However, the sudo command triggers the
password request and it then says my username is not in the approved
list of "sudoers" and that the incident will be reported.  I am the only
user, so who can it be reported to?  This lack of access to sudo is
causing me some other problems.

Both of these features (update manager and "sudo commands from a
terminal") have worked for me in the past with no problem at all.

I did install a fractal drawing package (xfractint) a few weeks ago.
The problem seems to have arisen since that installation, but the
fractal program works OK and there weren't any errors during the
installation, so there may not be a connection.

I would be grateful for some understandable help.

** Affects: ubuntu
     Importance: Undecided
         Status: New

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sudo password is rejected
https://bugs.launchpad.net/bugs/295217
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