Please, can you attach the cupsys log: this is a file where CUPSYS
writes information about what it is doing. Almost all printing problems
can be diagnosed from the error log, so it is the first place to look to
start solving problems. To be useful, you must change the logging level:
1.Select "System" -> "Administration" -> "Printing" in the main menu of your
desktop. The printer setup tool system-config-printer will open. Select "Server
Settings" in the list on the left. Then check the check box "Save debugging
information for troubleshooting" and click "Apply".
2. In /etc/cups/cupsd.conf, find the line "LogLevel ..."; change it to"
LogLevel debug"; save.
3. 'sudo /etc/init.d/cupsys restart'
4. Try to print something.
5. Add /var/log/cups/error_log as an attachment to the bug report.
** Changed in: cupsys (Ubuntu)
Status: New => Incomplete
--
Lexmark X5470 doesn't print
https://bugs.launchpad.net/bugs/254750
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
--
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
