Public bug reported:

Binary package hint: checkgmail

My university, determined to be five years behind in technology trends
in every way, uses captive authentication for students to log into the
wireless network. (You can’t register your MAC address. Oh, how I wish I
could file a bug with my university.) Obviously, CheckGmail won’t be
able to check Gmail if the only website available is a password prompt
in your school’s pride colors.

The problem is that CheckGmail appears to be very confused if it is
connected to the Internet and _cannot_ access Gmail. Whenever I arrive
at my school, Network Manager will acknowledge the wireless network and
connect. But, the next time CheckGmail checks for new mail, it will get
stuck. The tooltip for the tray icon will say “Checking Gmail...”
forever. If I then log into the wireless network at the captive portal,
the whole Internet will once again be available to me, as it was meant
to be, but CheckGmail will still be frozen. The only way to wake it up
is to restart CheckGmail entirely, which is a bit clunky and it messes
up my meticulously arranged system tray icons (yeah, I’m picky about
that, see here: http://brainstorm.ubuntu.com/idea/10231/ ).

So, my preferred behavior would be for CheckGmail to treat this (not
being able to access Gmail though connected to the Internet) as any
other error; to give up and try again at the next interval, reporting an
error through the tooltip. (Though, I can understand CheckGmail’s
support for captive portals being untested. Most people don’t have to
deal with them on a day-to-day basis, yaaargh.) Next time I’m at my
school, I’ll see if I can record any output from CheckGmail (though this
may not be for a few weeks, as it is summer!). I would like to know,
though, if there’s any clever way to recreate these conditions for a
test.

Thanks!

(I’m running Ubuntu 8.10, “Intrepid Ibex,” and have CheckGmail at
version 1.13-3ubuntu1. I have the two recommended packages installed, as
well as those elusive Perl bindings.)

** Affects: checkgmail (Ubuntu)
     Importance: Undecided
         Status: New

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CheckGmail will freeze if there is captive authentication
https://bugs.launchpad.net/bugs/267911
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